Page 9 - Interface August 2024

SECURITY

1. To ensure a safe and secure environment for all residents, 6. If visitors, contractors, service providers, etc. are expected by
their visitors and staff, it is essential that all parties give residents, they will only be allowed into the Estate with a valid
their unqualified support and cooperation regarding the visitor’s code provided by the resident concerned in advance
security procedures. For your own and all other residents’ (see next paragraph) and in possession of a valid driver’s license
safety, these procedures will be strictly applied by the or ID book. Only the main entrance may be used by such
security personnel. visitors.
2. Residents enter and exit the Estate at the main and 7. Procedure for booking in visitors, contractors, service providers,
top gates by means of registered facial recognition and deliveries, etc.: Residents can request an access code from their
fingerprints or in exceptional cases by special arrangement cell phone by sending a code via SMS to 34481 or generate
with management. Facial recognition and fingerprint access codes via the EntryPro App. The system will reply with a
registrations can be done at the CHOA office. The main gate code for the will be valid for leaving the premises.
is open 24 hours per day, and the top gate (for residents 8. Golfers or visitors to the driving range, who are not residents,
only) is open during the day from 06h00 to 19h00. must obtain a visitor code from the driving range personnel.
3. Pedestrians (school children, students, employees, 9. The names of conference delegates, persons attending
Clubhouse employees) enter or exit the Estate via turnstiles functions or who have restaurant reservations, will appear
at the gates. Residents and their children may also enter on a ‘conference attendance list’, a ‘function attendance list’
or exit the gates on foot by means of their registered facial or a ‘restaurant booking list’. Should a person arrive whose
recognition or fingerprints. name is not on the list, permission to enter will be denied until
4. Residents must register their employees at the Main Gate in that person’s name is confirmed by the function organisers or
order to obtain access for them. When an employee leaves Clubhouse management.
a resident’s service, it is the employer’s responsibility to 10. Finally, all residents are requested to treat Security personnel in
inform the CHOA office to cancel their access. a cooperative and courteous manner – they are there to ensure
5. A lost disc or card must immediately be reported to the your safety – and to report all security-related incidents and
CHOA office, so that it can be deactivated. suspicious-looking persons or actions to the Security office.

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