Page 12 - Energize July 2022

NEWS

Quick turnaround, latest technology

for customers

ummins marine customers have Territory Manager at Cummins in Dubai.
limited time to spend in dock for Hence Cummins embarked on its latest customer survey and assessment, a process
Cany repairs or maintenance, which underway since 2019 as it sought to establish itself in this key market segment in the UAE
means an effective response and quick and increase awareness of its value proposition. “Reliability is probably the most critical
turnaround time is essential. To gauge factor in the marine segment, together with a global service and distribution network,” says
the specific requirements of its marine Dande.
customer base, and how best to respond “It is important to maintain a high level of engagement with our marine clients. Even if
to these, the Cummins marine business they approach us with a particular issue that requires a short turnaround time, we always
based in Dubai in the United Arab Emirates ensure we have required support to assist customers. Ensuring parts availability is a critical
(UAE) has just completed an extensive aspect.” Dande adds that during the height of the Covid-19 pandemic, Cummins prepared
survey that will underpin its strategy for interactive webinars for its key customers.
this important sector going forward. “Embarking on this survey assured our customer base that Cummins is proactive rather
A full range of commercial and than reactive, especially when it comes to making them aware of new products and the
recreational marine diesel engines is latest technological developments,” concludes Dande. Cummins’ global experience and
available from Cummins, in addition to distribution network stands it in good stead in this regard.
marine application engineering services
and a global parts and service network. Contact Sbu Gule, Cummins Africa Middle East, Phone 011 451-3400,
These engines range from 3 litres to 95 Ame.abo.communication@cummins.com
litres, with Cummins having a legacy of Facebook: https://www.facebook.com/CumminsAfricaME/
80 years’ experience in the segment. LinkedIn: https://www.linkedin.com/company/cummins-africa/
Its variable speed propulsion solutions Twitter: https://twitter.com/Cummins_Africa
have been designed specifically for the
challenges of commercial, government,
and recreational marine applications.
These include the mechanical K
and N Series and the electronic
Quantum Series. All have
proven extremely durable in
arduous marine environments,
with the NTA855 and
KTA19/38/50 certified to meet
IMO Tier II emissions standards. For
the Quantum Series, the QSK38 and
QSK60 meet both the US Environmental
Protection Agency’s Tier 3 and 4 emissions
standards as well as IMO Tier III global
emissions standards.
Cummins’ ReCon engines are being
punted as an ideal solution for budget-
conscious customers, offering major
benefits such as reliability, performance,
service network, warranty and price.
“Our sales and service teams maintain
regular contact with our clients in terms
of their specific requirements. They also
raise awareness about our ReCon engines,
which represent a significant saving in
downtime, especially when a vessel
is docked,” says Prafulla Dande, Parts

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