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ICT OPINION



                     Fostering purpose-driven


           innovation in a new digital world






        By Mohammed Amin, SVP – Middle East, Russia, Africa & Turkey (MERAT), Dell Technologies



                hen we think about the leaders who have changed our world, we often focus
                on the big events that shaped human history: the speech Martin Luther King Jr.
        Wdelivered on the steps of the Lincoln Memorial, or Gandhi’s salt march which
        proved to be a turning point in India’s struggle for independence, or even Neil Armstrong
        and Buzz Aldrin’s first step on the moon. But the history of our world is also full of examples
        of leaders who might not be as visible – but who have brought about a change through new
        ways in which things are done.
           In the last few years, a new breed of leaders has emerged. They are purpose-driven
        innovators, and their impact on the world is just as significant as any other great leaders
        in history. Purpose-driven innovators don’t just introduce new ways of doing things; they
        introduce new ways of thinking about the world and the future.
           They are persuasive, lead through example, and don’t shy from storming through   peers during the recovery.  Industry
        adversity for better days.  We are fortunate in that we have been privileged to witness   leaders can achieve even greater
        this leadership in action across the Middle East, particularly from the Gulf markets. From   productivity increases from investments in
        mitigating the pandemic’s impact, mobilising and ushering the economy toward a digital   new technology, pushing them ahead of
        future and showcasing a future full of possibilities, the region truly is at the epicentre of   later adopters.
        innovation.                                                                 Tomorrow, technology will take us a
                                                                                  step further – helping us reimagine the
        Innovation is a leadership priority                                       way we live, how we connect and stay
        Today as global businesses weather the storm, we need leaders who have the foresight and   healthy. It will transform the relationship
        drive to prepare their organisations to embrace the digital world. As leaders start to think   between citizens and governments,
        about what “work” looks like in a post pandemic world, we must consider what this means   personalise blended learning in schools
        for business.                                                             and put patients at the heart of their care
           We now stand at a critical juncture with the latest tools to revitalise and reimagine vital   plans. Businesses will provide services
        industries. The fusion of technologies means that over the next decade, every successful   that are truly innovative, giving consumers
        business will need to be digital at heart. As we pursue emerging technologies such as AI/  experiences they don’t yet know they
        MI, big data, IoT or robotics and embrace digital transformation, business leaders need to   desire, thanks to new 5G speeds, AI-
        practice innovation with a purpose.                                       powered insights, and edge computing
           Leaders are instrumental in fostering a culture of innovation and preparing the   capabilities.
        organisation to be the disruptor rather than the disrupted. A KPMG study estimates that   Technology will drive the recovery
        decisions, guidance and behaviour of leadership accounts for 70 percent of the impact to   agenda and enable truly innovative
        culture, while elements such as training and engagement programmes account for the rest.   proposals and programmes  that are
           While innovation is clearly a leadership priority, a common pitfall is focusing   citizen-centric, reform focused, and which
        investments on the latest and greatest technology without a clear vision of what it is going   promise to make a meaningful impact.
        to do for the organisation.                                               This all requires out-of-the-box thinking,
           In a recent Dell Technologies’ Digital Transformation Index study, 80 percent of global   excellent use of digital tools and brave
        business leaders have fast-tracked at least some of their digital transformation programmes   leaders to set our world on a different,
        – accomplishing in a few months what would normally have taken years. Yet, the same   more harmonious course.
        study revealed that ‘data overload and inability to extract insights from data’ is one of their   A forward-looking and purpose-driven
        key barriers to digital transformation.                                   innovator is every stakeholder’s dream,
           Innovation cannot be rushed in response to sector disruption or competitor moves. It   and a leader who can link innovation to a
        has to tie in to the vision of the organisation and an organisation that chooses to respond   company’s vision will be well-positioned
        to disruption says a lot about how committed they are to achieving their vision. Innovation   to deliver organisation and subsequently
        in response to disruption can severely test this commitment, and this is a responsibility that   industry-wide disruption. The future
        the leadership shoulders.                                                 belongs to those who seek opportunities
                                                                                  to innovate and impact generations to
        Technology remains the great enabler                                      come. Now is the time to be bold and
        Moving beyond recovery and settling into a new reality, technology will do more than   drive recovery and long-term resilience
        sustain us. Companies that invest in innovation during a time of crisis outperform their   through technology-led innovation.    n



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