Page 4 - Fourways Gardens February 2021

Estate News

MESSAGE froM thE GENErAL MANAGEr

dear FWG residents,

at the end of last year, we welcomed onespace access control
systems to our estate, and we moved from the fingerprint access
system to the installation of the touchless wave scanners at our Introducing The OneSpace Resident App for Fourways Gardens Residents.
security gates.

this migration process is not trivial and we would like to thank The OneSpace Resident App allows you to designed for simplicity, speed and convenience.
all residents who have proactively taken the time to get enrolled invite visitors quickly and easily through a pre- As residents become comfortable with the new
and ensure that their staff and dependants are correctly captured
on the system. We are encouraged by the feedback about the authorisation process. system additional features and functionality will
simplicity of the process and the speed of enrolment.
The two-touch process has been purpose be released onto the App.

as from 1 February 2021, the biometric fingerprints through
entryPro will not be active for residents, neither will the entryPro
visitor management app be operational. in order to download
the onespace app, the main member of each property will first
have to register online and enrol with the Wave scanner at the
Clubhouse hall, before being able to download it.

instructions for both processes are provided in the links below.

REGISTRATION AND ENROLMENT:
https://www.cognitoforms.com/onespace1/fwgresidentonboarding
INSTRUCTIONS TO DOWNLOAD THE APP:
https://www.one-space.co.za/fourways-gardens-1

nb: there are still main members who need to enrol! Please
register on the link and send household members to the
Clubhouse hall as a matter of urgency to enrol for the Wave
scanner. they just need to bring with them positive id – there’s
no need for the main member to escort them.
We are excited to start the rollout plan of the new estate
management back end over the next three months and to expose
Our enrolment officers are available to assist some of the new features and functionality to our members.

you in the Hall seven days a week from there will be teething issues during the month of February The OneSpace App is available on both the Android and iOS stores for download.
Monday to Friday, between 9 am and 7 pm, and we ask for patience while we address them quickly. We are
and Saturday and Sunday, between 9 am and committed to the process of continuous improvements and For instructions to download the App and to register click/use the link below:
have every confidence that, over the next few months, we will
4 pm. After hours and weekends have been better our position at the entrances and make the estate safer https://www.one-space.co.za/fourways-gardens-1
made available to accommodate working for all who reside here.
residents, although the uptake has been very Kind regards,
slow during these times. Kevin Nicholson

General Manager - Fourways Gardens

Fourways Gardens • 2 • February 2021