Page 28 - FWG_Issue 1_Feb_2022

Last year, many businesses ramped up their
digitisation strategies, thereby changing the
way that they operate altogether.

Warren Bonheim, Zinia Co-founder and Managing Director

Six teChnologieS BuSineSSeS are uSing

to adapt to our new world of working

emote working since the start of the pandemic has driven companies using traditional telephone systems - PBXs - did not
big changes in how we communicate, collaborate, and work have the flexibility to shift quickly. However, the hosted PBX
together. And technology is at the core of how business made a massive difference in enabling staff members to work
Rowners are adapting. effectively at home. This PBX system is hosted in the cloud at
a telecom provider’s premises. Your telephone network runs
The one thing about shifts, such as the one caused by the global through the Internet Protocol (IP) instead of the traditional
pandemic, which changed the way we work, is that they bring with phone line infrastructure, and it is fully managed by a provider.
them a multitude of triggers that cause businesses to adapt and
improve. Warren Bonheim, Managing Director of Zinia, a leading This gives your employees the same telephony functions as if
ICT and telecoms provider, shares six essential technologies that they were in the office, and your customers continue to enjoy
businesses can affordably implement to help them adapt. a professional experience with your company. Employees can
receive and make calls professionally from anywhere as long
TELEPHONY – ENTER THE CLOUD as they have access to the internet or mobile data. Via an app
As the pandemic forced us into a remote working scenario, many on a mobile device, their phone becomes an extension of the

Fourways Gardens • 26 • February 2022