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Kyalami Estates Corporate Brand Bible  Design  26
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                                                                                  HEALTH & WELLNESS

                  One of the oldest documents in history, the Hippocratic Oath, is still

               held sacred by doctors today. But Hippocrates would probably turn in his
               grave if he could see some modern doctors’ social media posts! Doctors
               should strive to keep their networking sites professional and in line with
                   the principles of medicine that been relevant since ancient times.


                                            BY DR DEBBIE NORVAL



                        herever the art of   communicating on social media.    follows that doctors who don’t practice
 SOCIAL MEDIA BEFORE   “Wof humanity”.  This   To do nothing is sometimes a good   wisdom and discretion in deciding
                        medicine is loved,
                        there is also a love
                                           remedy.
                                                                               what content to post online may also
 HIPPOCRATIC   quote by Hippocrates reminds us that   If you are ever unsure about a post,   professional judgement when it comes
                                                                               be incapable of exercising sound
                                           rather don’t post it! The HPCSA rules
        the core principles of the medical
                                                                               to medical care.
                                           of advertising practice and social
        profession are care, compassion,
                                           media guidelines are very strict and
                                                                               A competent and skilled doctor will not
        integrity, respect, trustworthiness,
                                           doctors are advised against active or
                                                                               need to promote his/her practice with
        benevolence and discernment.
                                           passive touting and canvassing, or
 OATH?  Unfortunately, many doctors clearly   allowing others to do so on their behalf.   ‘facial injectible’ parties, ‘two for the
        forget to apply these principles and
                                                                               price of one’ fillers, promotions and
                                           An example of touting is offering
        values when using social media.
                                                                               competitions. Discerning patients look
                                           freebies and specials. Canvassing is
                                                                               for doctors with the correct credentials
        Considering the extraordinary power
                                           promoting one’s professional goods
                                                                               and qualifications, a good reputation
        of social media, doctors should hold
        themselves to a higher standard and
                                           a doctor’s personal qualities, superior
        conscientiously exercise both reasoning   and services by drawing attention to   and authentic word-of-mouth referrals.
        and moral judgement both on and off   knowledge and practices. This also   FOOLISH THE DOCTOR WHO
        screen.                            applies to patient reviews and the   DESPISES THE KNOWLEDGE
                                           use of influencers. The ethical and   ACQUIRED BY THE ANCIENTS
        FIRST, DO NO HARM                  appropriate use of an influencer is a   Let’s make Hippocrates proud and
        There are many advantages of social   very fine line that can easily be broken.  strive to keep social media posts
        media, such as providing education                                     professional and in line with the
        and health information, improving   MAKE A HABIT OF TWO THINGS         principles of medicine that have long
        health outcomes, motivating patients   – TO HELP OR AT LEAST, TO DO    been held sacred.
        and developing professional networks.   NO HARM
        Social media can be used to share   It’s sad that some doctors need to
        evidence-based information to counter   put others down in order to puff   ACKNOWLEDGEMENTS
        the extent of inaccurate material on the   themselves up. Posting opinions of
        internet.                          colleagues and criticising their work   This article first appeared in
                                           on social media  - even without any    A2 Trade Magazine, published
        But remember the Hippocratic Oath   mention of names – can be very        for the medical profession, and
        when posting on social media. Doctors   damaging to a doctor’s reputation.   is reproduced here with their
        will be judged on how and why they use   There is an unfortunate trend in the   permission.
        these networking platforms. Ethical   aesthetics industry where a doctor   www.a2magazine.co.za
        use of social media by doctors should   posts photos of apparent ‘botched’
        impact healthcare in a positive way,   treatments by their colleagues,    Dr Debbie Norval
        which is to educate and inform, rather   followed by their own reversal and   MBBCh (Rand), Dip Pall Med
        than be used for self-promotion or   heroic correction. This practice is   (UK), M Phil Pall Med (UCT),
        internet fame and fortune.         unethical and does nothing to promote   Adv Dip Aesthetic Med (FPD),
                                           confidence or trust in the aesthetics   President of AAMSSA.
        SCIENCE IS THE FATHER OF           industry. It would be so much better
        KNOWLEDGE, BUT OPINION             to use social media to boost and uplift
        BREEDS IGNORANCE                   colleagues. (Case in point: my clever
        One of the main limitations of health   colleague Cathy Davies came up with
        information found on social media   the idea and title of this article!)
        is a lack of quality and reliability.
        While evidence-based medicine does
        not emphasise anecdotal reports,   LIFE IS SHORT, THE ART LONG,
        social media tends to promote them.   OPPORTUNITY FLEETING,
        Everyone – no matter how unqualified   EXPERIENCE TREACHEROUS,
        and uneducated – has an opinion,   AND JUDGEMENT DIFFICULT
        and as doctors and scientists, we have   Consider your professional image. A
        a responsibility to post accurate and   major risk associated with the use
        truthful information. Doctors need to   of social media is the posting of
        keep advice and information factual   unprofessional content that ultimately
        and based on scientific evidence when   reflects badly on the doctor. It logically



                                                                                  Kyalami Estates • CONNECT • Issue 2 • 2023  19
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