Page 33 - Waterfall City Issue 6 June 2023
P. 33

A family’s gratitude
                                            A family whose child was recently   above and beyond the call of duty
                                            cared for in the paediatric ICU at   time and again. We update each
                                            Netcare Waterfall City explains the   other on each patient, sometimes
                                            difference nursing care made to their   minute by minute, and have such
                                            family’s experience: “The nurses were   strong systems in place that our
                                            very friendly towards us, gave us   teamwork takes caring for our
                                            updates on how our child was doing,”   patients to an almost intuitive level,”
                                            said the family, who prefer not to be   she adds.
                                            named.
                                                                                “Although we see so many beautiful
                                            “When he was moved to another big   recoveries and stories of hope,
        need the humility to continuously   oscillating machine, we were confused   emotions can run high in the
        learn from your team and share your   as to whether our son was getting   paediatric ICU, and it can be stressful
        knowledge so we can all grow from   worse or better, but nurse Sibusiso   and frustrating for parents when
        our experience and do the best for our   was very kind and came to us and   their children are very sick. It is our
        little patients.                    explained everything in detail. He   responsibility to walk a mile in their
                                            assured us that our son was getting   shoes and be there for the mothers
        “Teamwork is critical because we all   the best care possible, and we left the   and fathers in the tough times too.”
        bring different strengths, and our   hospital feeling much better knowing
        combined forces make us a formidable   what was happening. Overall, we are   Nurse Xhakaza says there is no greater
        team. Our patients and their parents   pleased with the care our son received   motivator than working to help save
        become part of our paediatric ICU   from the nurses, not just one but all   a child’s life and nurse them back to
        family too. It is understandably    the nurses that took care of him. For   health. “I have been in the paediatric
        stressful for parents, but we offer them   that, we will always be very thankful   ICU for five years, and we live through
        support to help alleviate their anxiety.   to them.”                    all the emotions – hope, elation,
                                                                                anxiety, and unfortunately, sometimes
        “We explain how we are caring for   Teamwork in the highs and           grief. It gives some comfort to know
        their child and not to be alarmed by   lows of nursing                  you have tried your best to fight for
        the lights and beeping of the ICU   Paediatric intensivist, Dr Palesa   the child’s life, but it is still devastating
        machines, and they learn to trust us   Monyake, praised the dedication of   when we cannot save a patient. Our
        and feel safe with what we are doing   the paediatric ICU team. “The nurses   team supports each other, motivating
        for their precious little ones,” he says.   are amazing, and the team goes   us to keep going.”



                                                                                            Waterfall City Issue 6   2023  31
   28   29   30   31   32   33   34   35   36   37   38