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ICT DISASTER RECOVERY


        Top considerations for a




        comprehensive DR strategy




        By Kate Mollett, regional director at Commvault Africa



         T infrastructure has evolved dramatically over the years and   criticality? Can anything be automated or are you stuck in the
         alongside this, so too has the nature of disasters. Where once   default parameters? Which clouds can you deploy to? How easy
       Ia disaster was an infrequent event related to extreme weather   is it to burst into the cloud for a recovery? Do you need to have
        or hardware failure, today’s disasters are far more granular in   permanent cloud infrastructure in order to recover to the cloud?
        nature. There are also numerous new workloads that need to be
        accommodated, and recovery time objectives may have changed,   Mix and match complexity needs a single
        given the criticality of data. The question enterprises need to ask   simple solution
        themselves is, does disaster recovery (DR) meet these needs?   The reality is that enterprises face challenges at all levels, with
        The DR strategy needs to be updated with modern solutions for   a variety of applications on different platforms from main frames
        modern problems and ensure there are no holes that could leave   and legacy technology to modern solutions like containers and
        a business unable to effectively recover.              Kubernetes. This mix and match approach makes DR more
                                                               complex, but fundamentally it still needs to cover four levels:  the
        You can’t recover what you aren’t protecting           database level, the application level, the file system level and the
        Today, a disaster is more than just a data centre failure. A disaster   hypervisor level. However, it is important to bear in mind that there
        could be a critical application becoming unavailable, a cloud   are many flavours of this mix and match approach, with different
        provider being unavailable in a specific region, ransomware,   cloud providers, arrays, databases and more. Any solution needs
        an insider threat, or a classic event such as a flood or fire.   to be customisable, and abstracted to ensure that no matter
        Workloads too have changed and now include elements such   which array hypervisor or cloud instance is in use, the DR solution
        as Infrastructure and Platform as a Service (IaaS and PaaS),   can talk natively to it. This ensures the most cost effective and
        cloud-native workloads, containers and more. Technology is all   optimised DR solution.
        interdependent, and businesses are dependent on technology   A secure DR framework needs to cover five elements. First,
        to function. A failure in one area could potentially cause a ripple   it must identify and mitigate risks to backup data, within a single
        effect through the entire organisation, and ransomware attacks   interface. Then it needs to protect, by applying security controls
        are increasing exponentially year-on-year.             based on industry-leading standards. The next step is to monitor
           When the Covid-19 pandemic hit, the nature of the DR plan   for ransomware, insider threats and other dangers, and then
        and strategy had to rapidly adapt, and there is no guarantee that   respond by actioning on threats and continuously validating
        such a shift will not happen again in future. Organisations need to   backup data. The final step is to quickly recover data across
        effectively plan, monitor and test the DR strategy, and ensure they   multiple end points, no matter where they reside, including remote,
        have the ability to act and recover. DR needs to cover all of these   on-prem and in the cloud.
        areas, but it also needs to be agile and flexible and cater for many   All of this should be catered for in a single solution that
        more sources of data, workloads and different disasters. In addition,   is capable of orchestrating across a mixture of services,
        it must do this from a single platform so that it does not complicate   applications, workloads and storage platforms. Importantly, the
        matters by incorporating multiple vendors and solutions.   DR strategy also needs to be tested frequently and updated
                                                               often to ensure it remains relevant in a changing world. DR is
        What’s missing from your plan?                         only as strong as its weakest link, so this weakest link needs to
        Not all DR tools are alike, and not all of them will deliver   be strong enough to protect modern enterprises from a range of
        absolutely everything the modern organisation needs        modern disasters.                                                                                                                                 n
        to effectively protect their data and recover from an
        event. There is no such thing as a one size fits all         Kate Mollett is the regional director for Commvault Africa
        approach, and organisations need to investigate               with a priority focus of leveraging Commvault’s well
        thoroughly to ensure their solution will meet                  established partner network across the region, while
        their needs. This should involve examining the                 looking for new partnerships to realise the huge market
        functionality of the DR tools.                                 opportunity in many African markets for SaaS based
           If there are no agents or appliances,                       solutions and utility pricing options. Kate has over
        are you getting the granularity you need to                    26 years of technology experience. Prior to joining
        recover effectively? If you have array-based                  Commvault she filled the roles of Regional Manager
        replication, will this cause extra infrastructure                for Veeam Sub Saharan Africa and more recently,
        costs or vendor lock in? Are you able to                              Regional Manager for Africa. Kate can be
        set different policies for different levels of       Kate Mollett      contacted on kmollett@commvault.com



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