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TRENDS FOR 2023
being that a super app can consolidate any kind of action. Applied observability feeds these observable artifacts back in a highly
and replace multiple apps for customer orchestrated and integrated approach to accelerate organisational decision-making.
or employee use,” said Karamouzis. “Applied observability enables organisations to exploit their data artifacts for
competitive advantage,” said Karamouzis. “It is powerful because it elevates the strategic
Adaptive AI importance of the right data at the right time for rapid action based on confirmed
Adaptive AI systems aim to continuously stakeholder actions, rather than intentions. When planned strategically and executed
retrain models and learn within runtime successfully, applied observability is the most powerful source of data-driven decision-
and development environments based making.”
on new data to adapt quickly
to changes in real-world AI trust, risk and security management
circumstances that The Gartner Many organisations are not well prepared to manage AI risks. A
were not foreseen strategic technology Gartner survey in the US, UK and Germany found that 41%
or available during trends for 2023 are built around of organisations had experienced an AI privacy breach or
initial development. three themes — optimise, scale security incident. However, that same survey found that
They use real-time and pioneer — where technologies organisations that actively managed AI risk, privacy and
feedback to change security achieved improved AI project results. More of
their learning can help organisations optimise their AI projects moved from proof-of-concept status into
dynamically and resilience, operations or trust, scale production and achieved more business value than did
adjust goals. This vertical solutions and product delivery, AI projects in organisations that did not actively manage
makes them suitable and pioneer with new forms of these functions.
for operations where engagement, accelerated Organisations must implement new capabilities to
rapid changes in the responses or opportunity.” ensure model reliability, trustworthiness, security and data
external environment or protection. AI trust, risk and security management (TRiSM)
changing enterprise goals requires participants from different business units to work together
require an optimised response. to implement new measures.
Optimise Scale
Digital immune system Industry cloud platforms
Seventy-six per cent of teams Industry cloud platforms offer a combination of SaaS, platform as a service (PaaS) and
responsible for digital products are now infrastructure as a service (IaaS) providing industry-specific sets of modular capabilities
also responsible for revenue generation. to support specific industry business use cases. Companies can use the packaged
CIOs are looking for new practices and capabilities of industry cloud platforms as building blocks to compose unique and
approaches that their teams can adopt differentiating digital business initiatives, providing agility, innovation and reduced time
to deliver that high business value, to market, while avoiding lock-in.
along with mitigating risk and increasing By 2027, Gartner predicts that more than 50% of organisations will use industry cloud
customer satisfaction. A digital immune platforms to accelerate their business initiatives.
system provides such a road map.
Digital immunity combines Platform engineering
data-driven insight into operations, Platform engineering is the discipline of building and operating self-service internal
automated and extreme testing, developer platforms for software delivery and life cycle management. The goal of
automated incident resolution, software platform engineering is to optimise the developer experience and accelerate product
engineering within IT operations and teams’ delivery of customer value.
security in the application supply chain Gartner predicts that 80% of software engineering organisations will establish
to increase the resilience and stability of platform teams by 2026 and that 75% of those will include developer self-service
systems. Gartner predicts that by 2025, portals.
organisations that invest in building
digital immunity will reduce system Wireless value realisation
downtime by up to 80% - and that While no single technology will dominate, businesses will use a spectrum of wireless
translates directly into higher revenue. solutions to cater for all environments, from Wi-Fi in the office, through services for
mobile devices, to low-power services and even radio connectivity. Gartner predicts
Applied observability that by 2025, 60% of organisations will be using five or more wireless technologies
Observable data reflects the digitised simultaneously.
artifacts such as logs, traces, API calls, As networks move beyond pure connectivity, they will provide insight using built-
dwell time, downloads and file transfers, in analysis and low-power systems will harvest energy directly from the network. This
that appear when any stakeholder takes means the network will become a source of direct business value. n
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