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ICT 5G


           Ericsson’s largest consumer study


              shows 5G is already paving the



                           path to the metaverse








        •  Ericsson ConsumerLab’s 5G: The Next   More than 49 000 consumers in 37
           Wave report is the largest consumer 5G   countries were interviewed in the research
           research to date.                 – the largest global 5G-related consumer
        •  Compared to 4G users, 5G users spend   survey in the industry to date and the largest
           an average of one hour per week more   consumer survey conducted by Ericsson on
           on metaverse-related services such as   any topic. The survey scope is representative
           gaming in virtual worlds and augmented   of the opinions of about 1.7 billion
           reality (AR).                     consumers worldwide, including 430 million
        •  Half of 5G consumers who already use   5G subscribers.
           extended-reality (XR) related services   Jasmeet Singh Sethi, head of Ericsson
           believe AR apps will move from    ConsumerLab, says: “The scale of the
           smartphones to XR headsets within two   research gives us an authentic insight into
           years.                            consumers’ views and attitudes to 5G. The
                                             report shows that the next wave of potential
        As 5G uptake in many parts of the world   5G users have different expectations from
        bridges the milestone from early adopters to   the technology compared to early adopters.   Jasmeet Singh Sethi
        mass adoption, major new Ericsson (NASDAQ:   Overall, consumers see engaging with 5G as
        ERIC) research – the industry’s largest   an essential part of their future lifestyles.”  especially network coverage, compared
        global study of its kind to date – underlines   He adds: “It is interesting to note that   to early adopters – who care about new
        consumers’ growing commitment to 5G and   5G is emerging as an important enabler   innovative services enabled by 5G.
        their expectations on next generation uses   for early adopters to embrace metaverse-  3.  Perceived 5G availability is emerging
        cases.                               related services such as socialising, playing   as the new satisfaction benchmark
           Called 5G: The Next Wave, the Ericsson   and buying digital items in interactive 3D   among consumers. Geographical
        ConsumerLab report addresses the impact   virtual gaming platforms. The amount of time   coverage, indoor/outdoor coverage, and
        5G has had on early adopter consumers since   spent on augmented reality apps by 5G users   congregation hot-spot coverage are more
        launching in various countries, as well as   has also doubled over the past two years,   important to building a user perception
        gauging the intention of non-5G subscribers   compared to 4G users.”        than population coverage.
        to take up the technology – and their related   The report forecasts that 5G consumers   4.  5G is pushing up usage of enhanced
        expectations. The report forecasts that at least   with experience of using extended reality   video and augmented reality. Over the
        30 percent of smartphone users intend to take   (XR) functionality are likely to be the first to   past two years, time spent on AR apps by
        up a 5G subscription within the next year.  embrace future devices as they are more   5G users has doubled to two hours per
           The mix of Ericsson tracking data   positive about the potential of mixed-  week.
        covering 5G launches since 2019, and the   reality glasses. Half of 5G users who already   5.  5G monetisation models are expected
        new consumer survey, has enabled Ericsson   use XR-related services weekly think that   to evolve: Six in ten consumers expect
        ConsumerLab to identify six key trends   AR apps will move from smartphones to   5G offerings to move beyond more
        impacting the next wave of 5G adoption.   XR headsets within the next two years,   data volume and speeds to on-demand
           The report covers the behavioral   compared to one-third of 4G consumers   tailored network capabilities for specific
        changes triggered by the bundling of digital   who hold this view.          needs.
        services into 5G plans by communications                                  6.  5G adoption is setting the path to the
        service providers – particularly the increased   5G – The Next Wave Report:   metaverse. 5G users on average are
        use of enhanced video and augmented   Six key trends                        already spending one hour more per
        reality (AR) apps.                   1.  5G adoption to be inflation resilient: At   week in metaverse-related services
           The report also addresses the speed of   least 510 million consumers across 37   than 4G users. It is expected that two
        mainstream 5G adoption, whether consumer   markets are likely to take up 5G in 2023.   more hours of more video content
        demands are being met, and 5G-related   2.  The demanding next wave of users:   will be consumed weekly on mobile
        changes in smartphone behaviour - and their   The next wave of 5G users have high   devices, 1.5 hours of which will be on
        impact on network traffic.             expectations on 5G performance,      AR/VR glasses by 2025.     n


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