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ICT IN THE WORKPLACE
The technology alone isn’t sufficient.
Businesses also need to make work
equitable for people with different
needs, interests and responsibilities,
including the 83% of respondents that
would like their organisation to do any of
the following:
• Clearly define their ongoing
commitment to flexible work
arrangements and the practicalities
of making it work;
• Equip leaders to manage remote
teams effectively and equitably;
• Empower employees to choose
their preferred working pattern
and provide the necessary tools/
infrastructure. be able to advance their workforce and compete. This is when an as-a-Service model
becomes a favourable option for many businesses.
2. Productivity
People’s time is limited and there are 3. Empathy
now too few qualified candidates for At their heart, businesses must build a culture, modelled by empathetic leaders, that
open roles. To address these strains, treats people as their greatest source of creativity and value.
businesses can delegate repetitive tasks The research shows there is still work to do and empathy has to inform decision
to automated processes and free up making, from simplifying technology for 54% of respondents who often feel overwhelmed
people to focus on enriching, higher- by complex technologies, to tailoring change programmes to individuals’ skills (34% of
value work. employees believe their leaders do this). n
At present, 40% say their work is
stimulating and not repetitive. With For more information, visit www.dell.com/breakthrough and read our research report.
the opportunity to automate more
repetitive tasks, 75% would look forward Research methodology
to learning new, sought-after skills and Fieldwork was conducted by market research company Vanson Bourne from August–
technologies, like leadership skills, October 2021 across 40+ locations from all regions of the world.
courses in machine learning, or focusing Base: 10,500 senior business decision makers, IT decision makers and knowledge workers
on more strategic opportunities to (employees involved in digital transformation).
elevate their role.
However, businesses with limited Additional resources
budgets are concerned they won’t • Read the full results here: www.dell.com/breakthrough
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EngineerIT | December 2022 | 9