Page 8 - EngineerIT December 2022
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ICT IN THE WORKPLACE


                   Dell research: South African


              businesses regard their people



           as their greatest asset for driving



                         transformation projects






                 Dell Technologies’ research from 40+ countries details how after two years’ of accelerated
                     digital transformation, business leaders are more aware than ever of the role that
                                       employees play in driving successful change.




             fter two years of accelerated   to uncover strategic insights with simplicity, speed and scale. By connecting people,
             digital transformation, more    applications and data you can power your organisation with trusted IT solutions and focus
        Athan half of IT leaders say         on inspiring innovation rather than managing infrastructure.”
        their organisation knows what it takes   Now is the time for organisations to take stock before embarking upon new digital
        to digitally transform a workforce,   transformation projects, ensuring their workforce is supported and has clarity on the next
        but after such rapid change, many    stage of implementation.
        employees are now facing a challenge
        to keep up the pace, according to a   Benchmarking readiness for digital change
        new Dell Technologies survey. What’s   Dell and independent behavioural experts studied survey respondents’ appetite for
        more, 69% of respondents believe their   digital change and found that 20% of the workforce – from senior business leaders to IT
        organisations underestimate how to   decision-makers and staff – are pursuing modernisation projects. Further, 23% are slow or
        engage with their people properly when   reluctant to embrace change.
        planning transformation programmes.
           The results highlight how the recent   This is how the global workforce is comprised today:
        period of rapid transformation is leaving
        businesses and their workforce in need     Breakthrough benchmark (South Africa)
        of time to recharge, reflect and refine
        before iterating, or embarking on new     1   Sprint: Will chase innovation and trailblaze technological change.   20,5%
        projects. Despite the huge progress and     2   Steady: Poised to adopt technological change, selected by others.    53%
        efforts of the past few years, the research     3   Slow: Inclined to hold back and observe/deliberate.    23%
        highlights how there is still a potential     4   Still: Tend to anticipate problems and resist proposed technology
        for transformation to stall, as 62% of        innovations based on perceived risk.              3,5%
        respondents believe their peoples’
        resistance to change can lead to failure,
        while 50% say they are still worried that   The study charts a path forward. It signposts opportunities for businesses to focus and
        they may be left behind due to a lack of   keep pace with transformation, with breakthrough happening at the intersection of
        senior vision/authority to now capitalise   people and technology along three frontiers:
        on the opportunity in front of them.
           “True, sustainable breakthrough   1. Connectivity
        transformation happens at the        Businesses performed tremendous feats to connect, collaborate and conduct business
        intersection of people and technology,   online during the pandemic. But they’re not finished.
        along three frontiers: connectivity,   More than 60% of respondents say they need their organisations to provide the
        productivity and empathy,” says Doug   necessary tools and infrastructure to work anywhere (along with the autonomy to choose
        Woolley, MDof Dell Technologies South   their preferred working pattern). In fact, they worry their people might be left behind
        Africa. “Building your breakthrough   because they don’t have the right technology to shift to a highly distributed model (where
        requires optimising your organisation   work and compute are not tied to a central place but occur everywhere).


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