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ICT - THE GIG ECONOMY



           Prof. Dwolatzky said: “This indicates   are built on a foundation of knowledge applied in practice, and it’s often our peers and
        that there are still opportunities in   supervisors who help us iron out mistakes as we gain experience; this environment allows
        the local market, and that employers   the workplace to mitigate the risks that can happen. There are myriad cooperation tools
        value their employees. The remote,   and platforms available for remote workforces, but we aren’t all used to using them
        borderless world of work appears to   where it’s appropriate.”
        have both benefits and disadvantages for   Prof. Dwolatzky agreed: “A lot of people gain skills on the job, and most employers
        employers. Among them are that having   invest some time and energy in growing the skills of their workforce. In a gig economy,
        a workforce working from anywhere    we may find that those who have the superskills will get the work, and those who are
        reduces overheads, and for international   still building their skills may be excluded and not grow in the job. If we are ever to grow
        firms there are cost benefits in paying   our skills pool in South Africa, we need to grow people on the job. This is what concerns
        South Africans local market related   me about the gig economy – if we are just pulling in skills from all over the world, what
        salaries. It also opens new markets – if   happens to our local skills base?”
        you have a remote workforce all over the   Schofield noted that the local ICT skills base could be further eroded by international
        world, they are potentially closer to some   demand in a borderless world of work. “For example in Australia, there are around 25
        of your customers. Environmentally, it’s   million people and they expect to have 1,2 million ICT practitioners by 2027, but this
        more sustainable to cut the travel and   is not enough to meet the growing demand. South Africa has more than twice that
        carbon footprint, and there are also   population but only 1% of our population is engaged in ICT. We need to close that gap,
        societal benefits – people stay in their   but even more than that - if Australia is seeking 300,000 more people to add to its ICT
        communities where they are socially   workforce, they will look over here.”
        comfortable.                           Prof. Dwolatzky added that the new environment would likely drive a need for
           The disadvantages of distributed   different skills. “Curiosity has been named as one attribute people will need, but I think
        teams are that it can be harder to   people also need the skill of taking ownership of their own learning. If a company isn’t
        maintain human contact, and there is   investing in your learning and future, you have to acquire the skill to grow yourself.
        a risk of burnout when people working   The same digital platforms that make remote work possible also make remote learning
        remotely work harder and longer hours.”  possible, so people need to take ownership of their own skills development to compete in
           Schofield said remote and gig work   this environment,” he said.
        raised concerns around workplace       The 2022 JCSE-IITPSA ICT Skills Survey which is currently underway looks into what
        training and experience: “We place   the new world of work means for IT practitioners and employers, and whether hybrid
        great store on the value of professional   working policies are widening or narrowing the ICT skills gap within South African
        experience. Skills and competencies   organisations. The results will be released in October this year.    n



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