Page 17 - EngineerIT August 2022 Digital

ICT INNOVATION

business processes and how to improve in the customer’s business. He says technology is never used for technology’s sake but to
knowledge management. It is important make a tangible difference, which in the case of Aurum, is delivering high quality care and
to us that we always ensure seamless treatment to people in developing communities across Africa.
business knowledge-sharing and transfer. He says there have been several key changes that the enhanced Microsoft ecosystem
I look forward to seeing how more live has enabled. Aurum’s customers are using a new vendor portal, interacting directly
data in the system is going to positively through Microsoft Dynamics 365. “This is a strength of the Microsoft ecosystem, and as
affect our reports for both feedback and future deployments unfold, the ability to build onto the existing foundation is crucial,
decision making purposes. We’ve well where functionality, compliance and security all work together seamlessly.”
and truly entered the digital age which Govender adds that one of the keys to the success of the first phase of this important
will make us more effective in our core project is that the team fully understood the purpose behind the importance of Aurum’s
activities.” work. “In addition to this, we must congratulate the project leadership teams of both
Altron Karabina MD Collin Govender businesses for their commitment, steering the project through hundreds of meetings and
concurs, adding that the impact must be providing the template for the teams beneath them to see the project through. This is
felt in any digital transformation project how partnerships breed success.” n

APPOINTMENTS

SAS in South Africa appoints new country manager
SAS, the leader in analytics present in Africa since 1995, has announced the appointment of
Essie Mokgonyana as country manager and sales director in South Africa. She brings 15+ years
of experience in technical roles within the IT industry, with a strong focus on sales and business
development, working with clients in the public sector, as well as the telecommunications and
banking sectors.

Ericsson appoints vice president and head of Global Customer Unit MTN and
Customer Unit MTN Africa
Ericsson has announced the appointment of Hossam Kandeel as vice president and head of global
customer unit MTN and customer unit MTN Africa. He will lead a high performing technology and
services team that promises to deliver exceptional value towards MTN Ambition 2025, while enabling
positive change across society.
Having been with Ericsson for nearly two decades, Hossam has held leadership positions across
various practices including government and industry relations, strategy and marketing, business
solutions, sales and operational excellence. Prior to his new appointment, he served as the key account
manager and country manager of Ericsson Angola under customer unit West Africa and Morocco.

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