Page 32 - EngineerIT September 2022

AUTOMATION AND CONTROL

AIOps: How to turn noise into

actionable IT operational data

that ensures service uptime and

prevents outages

By Dave Link, founder and CEO of ScienceLogic

hrough identifying and understanding patterns in massive diverse sets of machine
data, businesses can equip themselves to find, fix and prevent performance
Tproblems within their organisation.
ScienceLogic, the global leader in AIOps and other hybrid cloud IT management
solutions recently announced our expansion of our global footprint to South Africa by
appointing Corr-Serve, to expand and support our growing customer base in Southern
Africa.
When digital transformation outstrips IT performance management capabilities
(and when hybrid and multi-cloud infrastructures cause complexities), more problems
are created than solved, and it becomes impossible for organisations to keep up. This
is where artificial intelligence for IT operations (AIOps) will prove incredibly useful. By
infusing artificial intelligence (AI) into IT operations, it becomes possible to use machine
learning (ML) and deep learning to help IT operations make proactive, intelligent
decisions.

Change is complicated
Digital transformation was meant to solve business problems by making work faster,
easier and less resource intensive. However, advances in distributed architectures, multi- Dave Link

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