Page 23 - Dainfern Precinct_Issue1_2022

BUSINESS

Last year, many businesses ramped definitely here in a big way. This
means that your company can use
up their digitisation strategies, a virtual server, network, operating
system, or storage device. Some of
thereby changing the way that they the benefits you can take advantage
of is having quicker backups and
operate altogether. easier disaster recovery if something
should go wrong – you can literally
move, for example, a virtual server
quickly and be back up and running
in no time. Also, virtualising your
emote working since the business office technology with which
start of the pandemic has they are highly familiar. They need environment means lower costs
driven big changes in how we to access these systems wherever because you don’t need expensive
Rcommunicate, collaborate, they are on any device. With software hardware.
and work together. And technology is such as Microsoft 365 in the cloud,
at the core of how business owners MANAGED SERVICES –
are adapting. employees are able to stream all their OUTSOURCING TO SPECIALISTS
applications, data and tools – including
The one thing about shifts, such as the their personalised settings – from As controlling costs become key
in a downturn, looking for ways to
one caused by the global pandemic, the cloud to any device, whether it is ensure accurate budgeting or reining
which changed the way we work, is a laptop, computer, iPad or mobile in IT costs is key. Through managed
that they bring with them a multitude phone. Employees can work from services, which means outsourcing
of triggers that cause businesses to anywhere, provide a consistent part or all of your IT to a specialist,
adapt and improve. Warren Bonheim, customer experience, and they can you can focus on your core business
Managing Director of Zinia, a leading keep up their normal, steady work rate. while saving on high IT resource
ICT and telecoms provider, shares six costs.
essential technologies that businesses Technologies such as Zoom, Skype,
can affordably implement to help them Microsoft Teams and Google Meet These companies have invested
adapt. allow virtual meetings to be held
and, in many instances, these have heavily in smart systems, which
TELEPHONY – ENTER THE CLOUD now become the norm. One thing allow them to provide a host of
As the pandemic forced us into a we saw companies embrace are services for SME’s at an affordable
fee. From IT support, anti-virus
remote working scenario, many
integrated systems like with Microsoft,
companies using traditional telephone where work, collaboration and protection, backups, cybersecurity,
network management, you name it,
systems - PBXs - did not have the
communication happens within one
these days most managed service
flexibility to shift quickly. However,
business ecosystem. With Teams, for
SIX the hosted PBX made a massive example, employees can share files, providers can take care of your IT,
while you focus on growing your
difference in enabling staff members
organise meetings from their calendar
company.
to work effectively at home. This PBX
and sync with other office apps, all
TECHNOLOGIES system is hosted in the cloud at a remotely. ARTIFICIAL INTELLIGENCE –
telecom provider’s premises. Your
LET’S GO AUTOMATION
PRODUCTIVITY – DATA FOR
telephone network runs through the
Automation is one of the biggest
MANAGERS
Internet Protocol (IP) instead of the
breakthroughs in business today,
BUSINESSES traditional phone line infrastructure, The productivity of your employees essentially allowing you to use tech
is the driving force of your business.
and it is fully managed by a provider.
to deliver or get services without
And in the fast-paced new world of
any human intervention. From
teams working both offsite and in
This gives your employees the same
ARE USING telephony functions as if they were the office, making sure everyone an IT perspective, a human can
only do so much in the time they
is achieving their full potential is a
in the office, and your customers
have. But you can now automate
challenge for most companies.
continue to enjoy a professional
experience with your company. thousands of routine IT tasks, plus
by using AI tech you can anticipate,
TO ADAPT TO OUR NEW WORLD OF WORKING Employees can receive and make Productivity technologies have diagnose and fix any issues that
emerged, which provide workforce
calls professionally from anywhere
as long as they have access to analytics, to help you understand might crop up before they become
a problem. This kind of proactive
the internet or mobile data. Via your people and how they work on approach to tech means that your
an app on a mobile device, their their computers. Innovative employee IT environment is not constantly
phone becomes an extension of the monitoring software allows managers breaking down, which can be very
company PBX and employees can to gain real-time insights via easy- costly.
make and receive calls as if they to-understand dashboards, graphs
were sitting at their desk. and reports to keep track of how their
team is doing and when to take action So, there you have it, the six
CLOUD BUSINESS SOFTWARE – if necessary. technologies businesses are using to
HELLO REMOTE WORKING take full advantage of digitisation, to
Even in times of disruption, your VIRTUAL . . . WELL EVERYTHING help them adapt to the new world of
employees need to continue using Virtualising almost everything is work.
20 21
DPL