Page 6 - FWG Issue 6 July 2025
P. 6

Security


         Know who you let


             into your hoMe


        I  n residential estates, security is often seen as a gate, a boom,


           and a uniform. But proper safety extends beyond perimeter
           control - it starts with you, the resident.

         Each time a housekeeper, gardener, plumber, technician, or delivery   The risks of not vetting employees properly include theft and
         person steps into your home, you’re inviting more than just a   financial loss, exposure to violent behaviour, data and confidentiality
         service; you’re introducing a potential security risk. Criminals often   breaches, and being a victim of ulterior motives.
         exploit this trust by posing as legitimate workers or infiltrating
         service companies to gain access to private properties. For this
         reason, residents must take proactive steps to vet and verify the   Steps you can take as a resident
         identities and backgrounds of anyone entering their homes.  Insist on identification: Always ask for an official photo ID and
                                                              company-issued card. Be wary of excuses like “I forgot it” or “My
         24/7 Security Services encourages everybody to vet domestic staff   boss has it.”
         and contractors to ensure the safety of your home.
                                                              Verify with the company: Contact the service provider directly to
         The vetting process involves verifying the information provided   confirm the technician’s name, ID number, and purpose of the visit.
         by the individual, their employment history, qualifications, and   Do not rely on phone numbers provided by individuals at your
         references.  Thorough vetting helps mitigate potential risks   door; use publicly listed contact details instead.
         associated with hiring individuals who may have a criminal past,
         falsified qualifications, or a history of unreliable work performance.   Request criminal background checks: Where possible, ask
         For domestic staff, it is essential to verify references – contact   contractors to provide proof of criminal background screening
         previous employers to inquire about the applicant’s work ethic,   for their employees. This is becoming a standard practice among
         reliability, and conduct. Remember to confirm the consistency and   reputable service providers.
         duration of prior employment.
                                                              Use registered contractors: Only work with companies that are
                                                              registered, reputable, and preferably recommended by the estate’s
                                                              management or other residents. Fly-by-night operators often skip
                                                              background checks and proper staff vetting.

                                                              Log and monitor: Ensure all entries and exits of contractors are
                                                              logged through the estate’s access control system. If your estate
                                                              allows it, request real-time updates via access control apps or
                                                              estate communication channels.

                                                              Escort and supervise:  If possible, supervise the work  or have
                                                              a trusted person do so. Avoid allowing workers to wander
                                                              unsupervised on your property, especially in sensitive areas such
                                                              as bedrooms or studies.

                                                              Your estate’s gates may deter outsiders, but your front door is your
                                                              final line of defence. Be vigilant, verify, and never assume. Trust is
                                                              earned – not given – and when it comes to your family’s safety, due
                                          Photo by Andrew- Neel unsplash  diligence isn’t optional. It’s essential.


                SEE SOMETHING, SAY SOMETHING


                       Please report all security-related matters immediately, without delay.

                                      A delay in reporting = a delay in resolution.

                                           On-site Control Contact details:
                               011 465 5466 or 066 261 7671





                                                  Fourways Gardens • 4 • July 2025
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