Page 6 - IFV Issue 3 March 2023

Estate News

security officers who are doing a tremendous job, especially
with the patrols at night in the Estate. The daily report that
we receive is superb and the only time when a 100% patrol
record is currently not reached is when a clocking point was
removed. We however can still see on the tracking devices that
the security officers are patrolling throughout the Estate.
While the security officers are patrolling at night, they do
find open garage doors, doors of vehicles left open and on an
occasion the door of a house open.
They do then phone the resident and request them to close
the garage door, vehicle door or door of the house.

Kindly find below the letter that was sent out through confident that items were taken after the house was vacated
i-Neighbour on the 18th of March: and as a result no one specific can be suspected, including
contractors or children. The house was likely entered through
Dear Residents, an open window which was normally left unlocked. This fact
would have been known to anyone who regularly visited the
Recent messages on WhatsApp group(s) and subsequent stand. Additional enquiries uncovered that someone may
communication from Estate Management regarding have entered the house through this window before, the
security in the estate has highlighted the importance of resident was not informed by the person who witnessed this
following the correct process when reporting security and it was not reported to security. Besides some cleaning
incidents. materials and food, the only identifiable item taken was a
Communication on social media (WhatsApp) – which is red clothes iron. Residents are encouraged to inform estate
not the official communication platform of IFV – without management should they find this item.
appropriate background and follow up information, causes We also appreciate the resident’s reassurance that it was
misperceptions with members and the general public. never the intention to implicate anyone and merely wanted
Management does not take part in these discussions, does to advise other members of items lost in the case that these
not monitor it, and members are cautioned that these items were found. Perhaps this incident serves as a good
forums are not fully private. To demonstrate the danger of reminder to residents to take their own safety precautions
not using these platforms only for their purposes, recent around homes to prevent petty theft and losses.
discussions regarding a petty theft incident developed in, In conclusion - Estate Management will investigate every
among other things, the blaming of mischievous children as incident and have in the past been able to help residents find
a general sentiment that seem to already exist in that most items like garden hoses and other items which went missing,
problems in the estate can be attributed to “bad parenting”. rather than stolen. Reports on social media without facts
This is a misperception. and background information is however very dangerous as
The reality is that since serious action was taken against it fuels misperceptions.
mischievous behaviour, instances have reduced in frequency Members are reminded to address any comments,
and severity and as a result it would not be fair to immediately complaints, enquiries or suggestions (with complete
jump to the conclusion that the estate still has a serious information) regarding any aspect pertaining to
problem with mischievous behaviour. This misperception can Management or Security to the following addresses for it to
pose a danger to children as some people have suggested receive attention:
vigilante actions. We care for our children and would not
want to deprive them of enjoying the amenities in a safe Management:
environment, since this is something that we all want to enjoy. email – estatemanager@irenefarmvillages.co.za
With regards to incident 1 mentioned in the 066 008 5823
communication on the 10th of March 2023, the importance Security general:
of the following has become clear: email – support@irenefarmvillages.co.za
• Reporting suspicious behaviour to estate management 081 899 8918
• Allowing due time for enquiries by estate management Security emergency: 082 838 7779
• Considering the perceptions created
Thank you,
After further discussion, the resident advised that they are Management

4 • Issue 3 2023 • The Villager