Page 6 - IFV March Issue 2025

Estate News

New security company –
Thorburn
We want to welcome Thorburn
as our new security company.
You will find the security officers
driving around in the vehicle or golf
cart in the estate.
The online briefing meeting held on
the 5th of March was attended by 59
people. For the benefit of all residents,
a summary of the various questions
and responses provided during this • Visitor entry and exit management. Additional Information:
session. Procurement Policy: • Patrol Visibility: Increased patrols
• A structured procurement process, with three dedicated teams covering
Appointed Security approved by the Board of Directors, different extensions.
Service Provider was followed. This process was • Use of Drones: The estate is a
The HOA has recently appointed implemented and overseen by the designated drone-free zone due to
a new security service provider, estate’s Security Committee, which its proximity to a military airport,
Thorburn, resulting in a monthly cost included seven residents with prohibiting the use of drones.
saving of R29,000. extensive expertise in the field. • Assistance with Rule Enforcement:
• The process began with an open Residents should continue following
New Security Service Provider: invitation to leading estate security the established process to report after-
• Best practices to change on regular companies to conduct a risk hours disturbances or similar incidents.
intervals. assessment, benchmarking existing • Resident Concerns: The HOA
• Keep up with best and latest trends in services and defining terms of recognises the importance of transparent
the industry. reference aligned with the latest communication on major projects and
• There was no external bridge of the industry trends. decisions and will ensure these are
estate’s security the past 12 years. • While several companies participated addressed during annual AGMs.
in the initial risk assessment, not all Residents can contact management
Key Benefits of the New Provider: submitted proposals for consideration. for further details on KPIs, patrol reports,
• Enhanced Technology: Improved The following companies submitted or any security-related concerns within
body cameras and a paperless proposals: G4S, Omega, Bidvest, the HOA’s approved framework of The
reporting system. Thorburn, Quattro, and Interactive Promotion of Access to Information Act
• Dedicated Onsite Management: Security. (PAIA), Act No. 2 of 2000.
Full-time contract manager available,
compared to previous duty managers.
Photo and name of contracts Social: Join
manager? Us for the
• Increased Control Room Staffing: Annual
More personnel monitoring security Easter Egg
operations. Hunt!
• Regular Audits: Monthly Autumn is in the air, and that
performance reviews with penalties means it’s time for our Annual
for non-compliance.
Easter Egg Hunt sponsored by
the Pam Golding team.
Security Services Provided by We’d love to invite all the
Thorburn: little ones (and the young at
• Guarding services at estate entrances. heart!) to join in on the fun.
• Mobile patrols and foot patrols There will be plenty of eggs
throughout the estate. to find, sweet treats to enjoy,
• Regular perimeter checks. and something warm to drink!
• Security checks at the substation.

4 • March 2025 • The Villager