Page 25 - Waterfall City Issue 6 June 2023

the digital economy in ways never seen partners, we don’t get charged a “The team at Deloitte are our feet on
before. minimum fee, so any transaction has the ground in Waterfall City and have
value,” says Kosta. “While we were under volunteered to go out and sign up the
In 2023, it has become the fastest- the impression that people traditionally car guards to the system. They also train
growing informal platform and is also would pay R5 or R10 in tips, the them and ensure that they have the
a solution being used to tip car guards, experience is that on average, it’s closer necessary requirements in place to use
taking the hassle out of always needing to R30 to R45. This solution also creates and benefit from the system. They are an
change for parking tips. an interaction by introducing the client awesome brand and team, and we are
to the vendor or car guard’s background grateful for their support,” adds Kosta.
“What’s very cool about Street Wallet and family. We have found that people
is that the vendors or car guards do like this and are willing to give more to
not need a bank account, which can the right people.”
be problematic for non-South African Benefits to customers
nationals. Instead, they are immediately “It works because Street Wallet paints • No need to download an app
paid out with a voucher. Vouchers can be a feel-good picture. We didn’t want to • Quick and hassle-free payments
redeemed from all the large retailers and build just another payment solution, in as little as 10 seconds
other supermarkets and paid out in cash another boring tool. That would not • Improved customer service
within 24 hours.” have been fulfilling for us. We love the
engagement side, which connects the Benefits to vendor/car
Street Wallet is not Kosta’s first foray two parties, vendor/car guard and buyer. guard
into digital tech. “I worked in the We all come from diverse backgrounds, • Improved efficiency through an
football industry and built a sports and we often don’t have anything in all-in-one payment
database called Sportnet. It showcases common with each other. By creating a • Increased sales/tips
underprivileged footballers, giving them personalised profile, you learn about the • Most affordable access to digital
a platform for meaningful connections person you are paying, which creates a payments in the market
with those in the sporting sector.” rapport and connection.” (50x more affordable than every
alternative)
Kosta and his co-founder, Nicole Voutsas, The team at Deloitte approached Kosta • Easy-to-use dashboard for
created Street Wallet to transform the after being introduced to Street Wallet in managing payments, ratings and
industry. “Street Wallet is about pushing Cape Town. They were intrigued by the reviews
the boundaries of how things were tech. They believed tech could make a • 10% fee charged per transaction
traditionally done. The street vendor and positive impact on the lives of car guards (reducing as income increases)
the car guard are a minority who struggle and vendors, and decided to become • Dedicated support on WhatsApp
to get into the digital market. We have activators of Street Wallet in Waterfall • Services to car guards in
simplified the process for them, so it is an City. They were involved in rolling out the English, Afrikaans, Zulu, Xhosa
inclusive and empowering product.” initiative to the shopping centres that and French
agreed to onboard the solution, working
On 30 May, the Waterfall City tirelessly to ensure that all car guards are Find Street Wallet at
Management team and Deloitte rolled educated on the platform – and more https://www.streetwallet.co.za/
out Street Wallet to two shopping importantly – signed up.
centres’ car guards in the Waterfall City
area, namely Polofields Crossing and
Waterfall Wilds. This means that any
visitor to these centres who wants to tip
the car guards can now do so through
this easy-to-use solution. Simply scan
the QR code using your phone camera,
open the link and make the tip payment.
The recipient will receive an SMS
confirmation and the voucher will be
received within 24 hours. Simple and
convenient.

“It doesn’t matter if it is a small amount
because, thanks to our great business

Waterfall City Issue 6 2023 23