Page 8 - EngineerIT June 2022
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OPINION



        Assimilating change management



                      and project management





                                By Mark James, head of training at The CRM Team.


        Resistance is futile…
        (A tribute to the “Trekkies” out there)
        When the Enterprise first engages the Borg, Locutus says: “Resistance – is futile. Your
        life, as it has been, is over… Strength is irrelevant. Resistance is futile. We wish to
        improve ourselves. We will add your biological and technological distinctiveness to our
        own.”Captain Picard’s response? “I will resist you with my last ounce of strength.”
           Every organisation has its own biological and technological distinctiveness. When we
        are invited to make changes to this distinctiveness, be sure, we will encounter varying
        degrees of resistance. It is therefore absolutely essential that we meticulously plan and
        execute both the project and the people aspects of any systems implementation.
           We could engage potential system users with an aggressive “Resistance is futile – you   In a recent article entitled “Change
        will be assimilated”, but in my experience, the human is an obstinate species and our   Management and Project Management:
        aggression will be met with a resounding “I will resist you with my last ounce of strength.”   A Side-by-side Comparison” Tim Creasey
        In my experience; we are doomed to lose that battle. There is a better way.   – Chief Innovation Officer at Prosci
                                                                                  – states: “Each discipline brings the
        Complementary Disciplines…                                                critical structure needed for effectively
        Project Management is focused on the technical aspects of systems implementation,   implementing change and achieving the
        while Change Management is focused on the People aspects. Project Management seeks   results you want.”
        to design, develop and deliver technology.                                  “Yet, Change Management and
           Change Management seeks to engage users to help them adopt and use this   Project Management must work together
        technology to the benefit of their clients, their organisation, their team and themselves.   to achieve successful change. Doing
        Success can only be achieved when we give enough attention to both.       so creates a unified value proposition,
           According to Prosci.com; “they each provide focus, processes and tools for moving   which sets the foundation for tactical
        through the transition toward the future state”. They go on to say: “The Unified Value   integration and delivers value across all
        Proposition of applying both Project Management and Change Management is actually   aspects of the project, including both the
        quite simple: delivering intended improvement through successfully implemented change   people side and technical side.”
        programs.”                                                                  The bottom line is that there is
                                                                                  immense benefit in assimilating these
                                                                                  two disciplines. However; this is much
                                                                                  easier said than done. You will have to
                                                                                  plan your approach carefully and with
                                                                                  some degree of agility, knowing that each
                                                                                  project will present unique challenges
                                                                                  and rewards. Learn to adjust your course
                                                                                  on the fly, without losing focus of the
                                                                                  milestones and the desired outcomes.


                                                                                  Assimilation…
                                                                                  According to merriam-webster.com/
                                                                                  dictionary: “Assimilation refers to the
                                                                                  process through which individuals and
                                                                                  groups of differing heritages acquire the
                                                                                  basic habits, attitudes, and mode of life
                                                                                  of an embracing culture.”
                                                                                    Project Management is already
                                                                                  a universally accepted discipline
                                                                                  for introducing new systems in an



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