Page 23 - EngineerIT April May Issue 2026

FINTECH

Q: How do data analytics and automation enhance decision-making Q: Which fintech trends will have the
without losing the human element? biggest impact over the next three
“The human element remains central to financial advice. Data analytics and years?
automation act as a co-pilot, supporting rather than replacing the adviser. “The strongest impact will come from
how key trends combine.
“Automation handles routine processes such as reporting and portfolio
rebalancing. Data analytics provides real-time insights and predictive “Digital onboarding continues to
signals that strengthen decision-making. remove friction at the start of the client
journey, particularly around identity
“For example, a system may flag a portfolio that has become a high-risk verification and compliance. Platform
outlier due to concentration. The system provides the signal, but the adviser integration, often enabled through open
brings context, trust and guidance in helping the client respond.” APIs, allows firms to connect specialist
tools and remove the need for manual
Q: How are fintech platforms changing client expectations? data re-entry.
“Client expectations have shifted in three clear areas: transparency, speed
and digital engagement. “AI-driven advice and automation
will build on this foundation. As
“Clients expect real-time visibility of their portfolios, rather than waiting for data becomes more structured and
periodic statements. They expect transactions to be processed quickly, often accessible, AI can generate deeper
within hours. They also expect to engage across multiple channels, whether insights, identify risks and support more
through desktop platforms, mobile apps or secure messaging. accurate decision-making.

“Traditional firms are being pushed to respond by integrating these “The result is higher-quality advice
capabilities into a connected technology environment that delivers a delivered faster, with reduced
consistent experience.” operational risk.”

Twoobii hybrid GEO-LEO
Twoobii hybrid GEO-LEO
Smart Satellite Services
Smart Satellite Services

The satellite industry has now fully evolved into a multi-orbit domain where both
The satellite industry has now fully evolved into a multi-orbit domain where both
Low-Earth Orbit and Geostationary services are available to meet a range of
Low-Earth Orbit and Geostationary services are available to meet a range of
requirements for high-availability services.
requirements for high-availability services.
The next step is for architects to learn and appreciate that the new will not replace the old
The next step is for architects to learn and appreciate that the new will not replace the old currently the only truly
(LEO services will not replace GEO) and that different technologies have inherent
(LEO services will not replace GEO) and that different technologies have inherent currently the only truly
strengths for different requirements. Examples of this are shown below:
strengths for different requirements. Examples of this are shown below:
GEO ATM Retail Business
GEO ATM Retail Business
SERVICES Primary Access Primary access for High availability for business data back-
SERVICES Primary Access Primary access for High availability for business data back-
Point-of-Sale devices up, or broadband for smaller operations
Point-of-Sale devices up, or broadband for smaller operations
LEO SD-WAN Mines / Industrial / Gvt / Hospitality
LEO SD-WAN Mines / Industrial / Gvt / Hospitality
SERVICES High reliability primary Primary and Back-up Access for mines, industrial
SERVICES High reliability primary Primary and Back-up Access for mines, industrialors.
plants, governments, hospitality & tourism operat
or back-up
or back-up plants, governments, hospitality & tourism operators.
Contact us to find the perfect Satellite Service for your business link@qkon.com
Contact us to find the perfect Satellite Service for your business (+27) 12 665 0052
link@qkon.com
requirements today! www.qkon.com
requirements today! www.qkon.com (+27) 12 665 0052
23 | EngineerIT April/May 2026