Page 10 - Issue 1 2023
P. 10

DATA AND SOFTWARE



        businesses need to be careful about   However, companies are allowed to   and quality of data is leading to
        the type of data they collect. Storing   transfer data after complying with local   increased vigilance in ensuring data
        data without consent or legitimate    data protection and privacy laws.   sets are accurate, valid, complete and
        business purposes can raise                  In this scenario, businesses   up to date, with AI being used to detect
        compliance issues. Here     Data, records       must notify users and get   incomplete, inconsistent or out of date
        again, data remediation    and information        their consent before    data. Data minimisation efforts such
        is a necessary step,    management has long        obtaining and using    as these can lead to cost-savings when
        as it can help         been an overlooked and       their information.    obsolete data no longer need to be
        businesses improve     underinvested area, with        AI can be used     stored.
        compliance by getting   little certainty about who   to aggregate,
        rid of duplicate,                                   analyse, present      Do not ignore physical
        unnecessary or          has ultimate corporate     data clearly and       information assets in the
        unused data. All of this     ownership.           extract the most        modern ‘phygital’ office
        makes data remediation                         relevant information, so   space
        a critical tool for sanitising              that businesses can make the   In the post-pandemic working world,
        data management and ensuring         right decisions around data sovereignty.   as offices reopened following two years
        data network security within an      Subsequently, AI can also be applied   of downsizing of real estate, many
        organisation. Knowing how data       for content search and redaction     businesses realised how much space
        travels through your organisation will   – whereby personal identifiable   was taken up by obsolete IT equipment
        enable you to access it for reporting   information is hidden in documents   and discarded digital assets. While
        to regulators. Effective preparation   from unauthorised access – and better   information has a lifecycle, so too do
        for these new changes will ensure    integrate systems and overcome       physical assets used for information
        organisational compliance and an     silos. From an information lifecycle   management.
        ability to focus on business as usual.   viewpoint, AI can be used to identify   With an increased focus on the
                                             and delete unnecessary data, as well as   circular economy and meeting carbon
        Data residency will take             to support compliance and governance.  neutral pledges, choosing an Asset
        centre stage with the                                                     Lifecycle Management (ALM) partner
        continued acceleration of            Keep your foot on the pedal          is crucial to ensuring that disposing
        cloud and AI in the hybrid           - continued focus on data            of old IT assets and phygital records
        workplace                            quality and stewardship              is done with data security and
        In response to the demands of the    Businesses continue to build vast newer   compliance in mind. Understanding
        hybrid workplace, cloud-based        streams of data sitting in databases   what records, assets and information
        services are naturally increasing, but   and on applications – with little idea of   your organisation has, what needs to be
        in a multi-cloud environment it can be   what to do with it. Fortunately, many   digitised and what can be automated
        difficult to keep track of the tentacles   organisations are becoming aware of   is now an essential element of the
        of the information spread. Knowledge   this knowledge gap and increasingly   modern office environment.
        around data residency, including     investing in formal governance         Ultimately, businesses should look
        what information you should hold,    programmes, with a renewed emphasis   to 2023 with an intention to elevate
        where it is stored, which regulatory   on data privacy.                   and prioritise their information and
        framework(s) it is governed by and who   The role of the ‘data steward’ or   data security, management and
        within your organisation has access   ‘data broker’ as a prime participant   destruction practices. Data, records
        to it is critical to data security and   in technology and business initiatives   and information management has long
        privacy. In most parts of the world,   is taking centre stage. This concerted   been an overlooked and underinvested
        businesses operate under local data   effort to increase the awareness and   area, with little certainty about who
        regulations that dictate how the data   prioritisation of data handling principles   has ultimate corporate ownership.
        of a nation’s citizens or residents must   and standards within the organisation   If organisations do not develop
        be collected, cleaned, processed and   is a welcome development, following   processes, assign dedicated functional
        stored within its borders. The primary   years of data breaches resulting in   ownership and invest in technology,
        reason enterprises choose to store data   reputational damage and falling   they will struggle to ensure compliance,
        in different locations is often related   customer trust.                 value recovery and security of their
        to regulations, data policies and taxes.   This increased focus on the value   information assets.


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