Page 17 - Blue Valley News August/September 2021
P. 17

ESTATE NEWS
                                           SECURITY NEWS




        Keeping of pets
        Pet owners are reminded to look after
        their animals and to make alternative
        arrangements when they are not around,
        as this will result in a pet found roaming in
        the estate and the pets might be removed
        without the owner’s knowledge.

        Please note that every pet must be registered
        with the HOA and needs to wear a collar with
        a tag indicating the name, telephone number
        and stand number of its owner, OR should
        be taken to your vet for microchipping.
        Stray pets without identification tags will be
        handed to the municipal pound or SPCA.

        Participative  management     by
        homeowners/residents     towards
        security functions
        It  is  evident  that there  are some residents
        who are impatient with security protocols
        and become combative when security is
        enforcing estate rules; this is abusive towards
        security personnel.  We urge residents to
        please respect and value security’s functions
        as  we  need  their  services  to  protect  our
        properties/assets. Residents’ conduct towards
        security could lead to poor performance from
        the security staff.

        Vetting and enrolment                Residents are therefore encouraged to act   management  system  (Glovent),  there
        We urge residents to comply with the vetting   responsibly and refrain from transgressing   were several complaints brought forward
        procedures of their employees in order to   the rules as set out by the Blue  Valley   to BVHOA for attention. Some have been
        keep potential offenders from entering   Homeowners Association.         resolved but where they have not, the HOA
        the estate and decrease the criminal risk. It                            and Glovent are working together to ensure
        must be noted that the same applies to new   Access control              that this happens swiftly.  We encourage
        tenants and service providers.       Since the introduction of a new visitor   residents to continue reporting any glitches
                                                                                 to better the operational system. In the
                                                                                 interim, residents must prioritise creating pre-
                                                                                 cleared codes for their visitors to eliminate
                                                                                 inconvenience. The process is put in place to
                                                                                 speed up access process in order to minimise
                                                                                 traffic congestion; the bi-directional route is
                                                                                 activated when traffic is building up.

                                                                                 It has been brought to our attention that
                                                                                 there are residents who are bypassing the
                                                                                 estate access control procedures by driving
                                                                                 through the gates with undocumented
                                                                                 workers. Please take note that this is a serious
                                                                                 breach of estate access control security
                                                                                 protocols. By not complying with access
                                                                                 control protocols, we are promoting a non-
                                                                                 free security environment, and this could lead
                                                                                 to a serious security risk. Access to the estate
                                                                                 is only by means of the wave system, codes
                                                                                 and phone calls.

                                                                                 We urge residents to please refrain from
                                                                                 compromising the access control procedures
                                                                                 and I encourage them to call the control
                                                                                 room for all incidents on 011 512 0856, for
                                                                                 immediate response.           BV

                                                                                 Robert Hlongwane

                                                                                 Risk and Security Manager – Blue  Valley
                                                                                 Homeowners Association

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