Page 12 - Cornwall Issue 4 2025
P. 12
ENTREPRENEURS
YOUTH IN
THE
HOSPITALITY INDUSTRY
The values held by he hospitality industry, a of youth to the hospitality industry is
their ability to adapt quickly to new
cornerstone of global economies,
younger generations, Tfuelled by technological technologies. From contactless check-
is undergoing rapid transformation
ins and mobile room keys to artificial
such as inclusivity, advancements, shifting consumer intelligence-powered customer service, the
modern hospitality experience increasingly
expectations and evolving service
depends on digital solutions. Young
standards. In this dynamic landscape,
sustainability and the role of youth has emerged as not only professionals, having grown up in a digital
crucial but transformative.
world, are naturally inclined to embrace
social responsibility, Renee Hill, CEO of the IIE School of and implement such technologies. Their
fluency in digital tools allows for smoother
are reshaping the (IIEHSM) says that young people, with integration of innovative systems, helping
Hospitality & Service Management
businesses streamline operations and
priorities of the their fresh energy, creativity and tech- enhance guest experiences.
savvy outlook, are driving innovation and
ensuring the sector remains relevant in a
hospitality industry fast-changing world. Creativity is another hallmark of the
younger generation; they bring new
perspectives to traditional hospitality
One of the most significant contributions models, often reimagining services and
10 Cornwall View • Issue 4 2025
