Page 9 - Fourways Gardens August 2021
P. 9

Estate News








                    staFF


          Promotions                              Noxie


            at the CluB






               ince we reopened last year, we have made                    Dideka, who similarly started as a sculler, and
               it a priority and policy to promote from                    has previous salad experience, has made light
               within. This means that when vacancies in                   work of training in our cold kitchen.
         Sthe kitchen or other parts of the business
          arise, we actively identify the best performing                  Malcolm, a sculler who started just six weeks
          internal candidates, whether they be a sculler, or               ago, is now part of the pizza team and continues
          a junior in another department, and train them                   to amaze us all.
          up, with a focus on setting them up for success.  Bongani
                                                                           As with the entire hospitality and restaurant
          As  you  can  imagine,  this  makes  The  Club  a                sector, the team went through a tough time
          dynamic environment where our team is                            during  the  Level  4  restrictions  due  to  the
          increasingly cross-skilled, and the anchors of our               reduced shifts, but with the current move to
          team – our senior team members – are mentors                     Level 3, we are almost back to normal trading,
          to the up-and-coming culinary artists among                      with just slightly reduced operating hours.
          us! As a benefit, the team has a positive family
          atmosphere,  and  this  naturally  results  in  better           To keep up staff morale, I do communicate with
          quality of service and food.  This cross-skilled                 the team weekly in a communique so that they
          approach  has  also  meant  that we  have  been                  remain abreast of any developments and they
          relatively agile in restructuring our team to meet               can reach out to me at any time.
          the demands of various levels of Lockdown.
                                                  Lunga                    Naturally, their health and well-being are of
          Our daily meetings also create a great platform                  paramount importance, and we continue  to
          for communication between the team and the                       issue masks on a daily basis, and vitamins,
          leadership, with everyone encouraged to speak                    sanitisers and home fogging sprays to the
          freely. In these meetings, many suggestions                      team  monthly.  At  each  team  meeting,  Covid
          and ideas are proposed, some of which had not                    prevention and identification of symptoms are
          previously been thought of, and this confirms                    discussed as part of an ongoing educational
          my belief that catching people doing things                      message and we are happy to report that
          right  creates  an  infectious desire  by  the  team             continued strict adherence has meant that
          to perform.                                                      the  team has  been healthy and we have had
                                                                           far fewer (well below average) incidents  of
          Some of the great moves that we made                             suspected (or even confirmed) cases.
          internally are:
                                                                           I am especially excited to announce a
                                                  Dideka
          Noxie was promoted from being a waitress                         partnership  between  The  Club  and  the
          to now being a fully-fledged duty manager                        International Hotel School (IHS), whereby The
          managing shifts, and is really proving her mettle.               Club will serve as a training centre for culinary
                                                                           art students. We expect to start with the first
          Bongani, who started as a sculler, has worked in                 intake of students in August, when we hope
          the bar and pizza section, and now co-ordinates                  to be back in full operation.  This is a great
          orders on a busy day, whilst always jumping                      opportunity to incubate new culinary stars and
          in  wherever  there are  pressure  points  – his                 give back to the broader hospitality community.
          insistence on accuracy has really shown results.
                                                                           With culinary regards,
          Lunga, who started as a sculler, moved to the                    Marc and
          cold kitchen and is now in training in the sushi
          section where we are certain he will produce                     The Club team
          amazing world-class sushi.              Malcolm


                                                  Fourways Gardens • 7 • August 2021
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