Page 17 - FWG Issue 5 June 2023
P. 17

Estate News


                                  THE GARDENS BISTRO,


                             AN ASSET TO OUR ESTATE?





                                             This refurbishment cost us R1.6 million,   have managed to double the turnover,
          Last year, we conducted a          which was taken from reserves, which   expand  the  venue’s  capacity  to  204  seats,
          proper assessment of the           included professional fees and landscaping.  provide a  space  that adds value to  our
                                                                                estate and, most importantly, have become
          estate’s restaurant, from its      Our new operators contributed R1.3 million   valued members of the Fourways Gardens
          financial health to the décor      to the refurbishment, excluding the operating   community.  They deliver a service that is
                                             stock, which is now the property of Fourways
                                                                                open from 8am to 10pm daily and that
          and service levels.                Gardens. Mike and Belinda have also taken   features a daily meal drop-off facility and
                                             over R190 000 worth of monthly operating   numerous events and functions.
                                             costs from the HOA (staff, water, cleaning,
                                             electricity, licences and pest control).  They have introduced an ice cream parlour
                                                                                for kids, inter-estate cricket matches, Friday
                                             At an arrangement of R0 in rental for two   sundowners with music  and cosy  winter
                                             years  and  no  special  levy,  this  is  the  net   warmers complete with blankets and a
                                             result: a reduction in liabilities for the HOA,   wood-burning fireplace.
                                             an enhancement of assets for the estate, and
                                             a beautiful space that everyone can enjoy.   It’s safe to say that they have upped our
                                                                                game considerably and we thank them for
                                             In just over six months, Mike and Belinda   their efforts.


                                             For those of you who can’t remember what the restaurant looked
                                             like before the refurbishment:
                                                            It went from this… to this… in 31 days.










          Problems
          We found that from January to September
          2022,  the  restaurant’s  average  monthly
          turnover was R550 000, excluding  VAT.
          Monthly profits averaged R37 000,   Now we must just keep upping our game. With that in mind, we asked residents to tell us
          excluding VAT. A total of 21 staff members   how they’re feeling about The Gardens Bistro, and this is what you said:
          were employed and were under contract to
          the HOA.

          Before a single plate of food was served,
          we discovered that the restaurant owed
          R2.29  million  a  year  in  HOA  liabilities.
          In addition, there was a daily barrage
          of complaints about the facility and its
          offerings. Something had to be done.

          Solutions
          Seven operators were  invited to tender.
          Ten residents volunteered to be part of a
          selection panel to assess the tenders and
          select one. This was done in just two weeks.

          It then took 31 days to refurbish the venue   Thank you for your comments and feedback. We will use this information to
          as the costs of closing the restaurant for
          an extended period were prohibitive.    inform ourselves about the next steps to take and service improvements to make.


                                                   Fourways Gardens • 15 • June 2023
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