Page 6 - Intra Muros Issue 2 February 2025

ESTATE NEWS

MESSAGE FROM THE CEO

Dear residents, residents now perceive it to be well managed, reflecting a 2.1%
improvement.
The recent rainfall has brought a renewed vibrancy to Silver Lakes, with • HOA staff and professionalism: 30.2% of residents rated HOA
lush gardens, a thriving game reserve, and a golf course in excellent staff service as excellent, and 53.4% rated it as good, indicating
condition. Hollow tinning on the golf course has been completed, and a positive trend with respective increases of 1.8% and 4.7% from
the course is now in full swing. last year. We are committed to maintaining the high-quality
service expected of a prestigious estate like ours.
We would like to express our sincere gratitude to all residents who • Board effectiveness: 13.8% of residents rated the Board’s
participated in the recent survey. Your valuable input is crucial for our performance as excellent, and 60.1% rated it as good,
planning, budgeting and project execution, ensuring that our focus representing a 1% and 15.2% increase, respectively.
remains on the priorities of our community.
We have carefully reviewed all written feedback received through
Here are some key findings from this year’s survey compared to last the survey and prioritised the key concerns raised. We are actively
year: working to address these concerns wherever feasible.
• Longevity: A significant 35.3% of respondents have resided in Silver
Lakes for the duration of between 16 and 30 years, demonstrating Thank you again for your continued support and participation.
the enduring appeal of our estate. We trust you will enjoy the remainder of the month.
• Security: A strong 63.8% of residents feel that Silver Lakes provides
an excellent, secure environment – an increase of 6.1% from Warm regards,
last year. While addressing speeding remains a priority, 42.7% of Dean Pretorius

IMPORTANT CONTACT NUMBERS

HOA OFFICE EMERGENCY NUMBERS SECURITY
Office hours: Monday to Friday Security Control Room (24 hours) Security Control Room (24 hours) 012 809 0424/5
08:00 until 16:30 012 809 0424/5 Bidvest Protea Coin Security from 18:00 to 06:00 weekdays,
012 809 0142 24 hours Sat, Sun and public holidays 072 615 5862
info@silverlakes.co.za Boschkop Police 012 802 1087/4
Netcare 911 082 911 GOLF
Security access office: Fire Brigade 107 Pro Shop 012 809 0430
Hours as above Power Failure 012 339 9111
Including first Saturday of every City of Tshwane Call Centre 012 358 9999 CLUBHOUSE
month from 08:00 until 11:00 Clubhouse 012 809 0281
Water leaks: waterleaks@tshwane.gov.za Café 41 012 809 1571
Street lights: streetlights@tshwane.gov.za Takeaways 012 809 0431 / 012 809 1484

4 | INTRAMUROS FEBRUARY 2025