Page 15 - Waterfall Issue 6 2021

Access the help menu Access the help menu
.. Book an appointment with a dedicated Book an appointment with a dedicated
Username & role insurance provider insurance provider Username & role
*Role determines features available *Role determines features available
(Example Resident or Employee) (Example Resident or Employee)
Access the Community Portal for estate Access the Community Portal for estate
documents, news and more documents, news and more
View City of Johannesburg View City of Johannesburg
& Levy statements & Levy statements
Order grocery & household items Order grocery & household items
Report & track snags around Waterfall for delivery for delivery Report & track snags around Waterfall
Click to call contacts and service Click to call contacts and service
Keep up to date with all events in and providers in Waterfall providers in Waterfall Keep up to date with all events in and
around Waterfall around Waterfall
Listen to various podcasts about Listen to various podcasts about
Waterfall Waterfall
View forums related to Waterfall View forums related to Waterfall
Find properties available for sale and/or Find properties available for sale and/or
rental in Waterfall rental in Waterfall
Make & view bookings with your estate Make & view bookings with your estate
facilities facilities
Click to call emergency 0 View & update Profile View & update Profile Click to call emergency
contacts within your estate C> information information contacts within your estate

Notifications for snags, Notifications for snags,
Resident access control Resident access control
bookings etc. bookings etc.

Planned for development in the near
future is a payment gateway, which
will, amongst other things, allow
direct payment of COJ rates and
taxes accounts from the app. Work
is also underway on the planning
of a unique Waterfall wallet, with
our own Waterfall currency, and a
loyalty programme. Additionally,
Go Waterfall will be integrating
with third party service providers,
starting with specific estates’
prepaid utility service providers
for improved viewing, monitoring
and payment solutions. Today, the
Waterfall 2021
Go Waterfall app has 7 253 active
With the latest 2021 release, Forums with the best of both worlds in a single monthly users. The goal is that,
(a feature previously only available on communication platform, offering over time, the Go Waterfall app will
the Community Portal) can now be a seamless app user experience. be transformed into the preferred
accessed from the Go Waterfall app. interface for all of Waterfall.
Here residents can subscribe to specific To this end, the current goal of
topics relevant to their estate, take part Waterfall Management Company is The Smart City concept is currently
in secure group discussions and receive to consolidate all day-to-day digital almost impossible to define,
notifications. Initially, only residents and communication activities into one however for Waterfall Management
from Country and Village Estates will platform, offering users accessibility, Company, it comes down to how we
be able to utilise this feature. Once security and peace of mind. The Go use technology to the betterment
testing has been concluded, it will be Waterfall road map relies heavily on of the people living and working
rolled out to the remaining residential two models: firstly, the continued within Waterfall. We will keep
developments. The integration development of current services such as improving the precinct and its
between the Go Waterfall app and Snags and touchless Access Control, and technology to eventually deliver
REDi’s Community Portal forms part secondly, the integration with digital a world-class Smart City - the only
of the long-term plan to supply users services such as the Community Portal. one of its kind on the continent!

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