Page 8 - Blue Valley Issue 2_2023
P. 8

ESTATE NEWS




            SECURITY – A safe signature gated community


            The HOA continues to enhance the security performance   •  Control Room Upgrade – An
            of our estate through the security portfolio that has been   integrated system with
            diligently hard at work and has embarked on a few short and   the various modules
            long-term secured initiatives to be implemented soon. The   (Security Systems,
            following three security-related initiatives (projects) were   Visitor Management,
            approved at the General Meeting held on 23 February 2023.   Homeowners App
            The status thereof is as follows:                    for Workflow and
                                                                 Client Relationship
            •  Speed  Cameras – the sourcing has been done and   Management-CRM),
              the technical/functional evaluation is currently being   including a panic
              coordinated with the service provider. Once the technical/  button function are being
              functional assessment is successful, the proposal will be   evaluated. The high-level
              submitted for approval. The process is expected to be   proposal was tabled at the Security
              done by the end of May 2023 if all aspects are met. The   sub-committee meeting in May. The integration details
              appointed service provider will confirm and communicate   will be coordinated with the various module owners over
              the cameras’ delivery and implementation timelines of the   the next few months to finalise the full integration. The
              cameras.                                           modules will be implemented on a phased approach.
            •  Additional CCTV Cameras –
              To be located at identified                      Security tips!
              high-risk areas within                           The following measures can assist residents in always being
              the estate. The scope                            vigilant for their personal safety:
              of work has been
              finalised and the                                •  Ensure your alarm system is functional and enabled.
              technical solutions                              •  Ensure  CCTV  cameras  are  functional  and  enabled  for
              are currently                                      incident purposes.
              being evaluated for                              •  It  is  advised  that  windows  and  doors,  especially  those
              consideration and                                  located  on  the  ground  floor  level,  be  closed  at  night  or
              recommendation by the                              when leaving the estate.
              Security sub-committee.                          •  Extra caution must be taken when giving access to visitors
              This, together with the                            or transporting people into the estate.
              approval, is expected to be done by the          •  Report any suspicious activity on the estate to the control
              end of May 2023 for implementation.                room immediately at the following telephone numbers –
                                                                 011 512 0856 or 060 586 9406 or 087 056 0675.



            COMMUNICATION AND MARKETING

            The BVHOA maintains the communication strategy                The team is well on track with the targets set to
            objectives for 2023, aimed at a client-centric                  achieve for 2023:
            approach to enhance our customer service                         •  Communication and Marketing policies
            division  by  constantly  communicating  as                        are being reviewed and implemented.
            effectively and efficiently as possible. This                      •  BVHOA  newsletter  has  been  re-
            can ultimately be achieved through a                                engineered and implemented. We
            collaborative initiative with all stakeholders                      would appreciate your feedback.
            involved by  continuing to  live  up to our                        •  BVHOA  events  calendar  has  been
            BVHOA values “START”- Service, Teamwork,                            created and  implemented.  Keep  an
            Accountability, Respect and Transparency.                           eye  open  for  our  exciting  upcoming
                                                                                events.
            The newly appointed Communication and                         •  Stakeholder  Engagement  initiatives  have
            Marketing Manager, Mr Emlyn Jordaan,  has settled              been implemented and are ongoing.
            in well for the first quarter of 2023. The division has strived   •  BVHOA  website  re-engineering  is  in  progress  and  is
            beyond  expectation,  implementing  exciting  plans  and   expected to launch in the third quarter of 2023.
            executing BVHOA beneficial initiatives successfully thus far.  •  BVHOA social media platforms establishment is in progress
                                                                 and is expected to be launched in the third quarter of 2023.






             6 • Issue 2 2023 • BLUE VALLEY NEWS
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