Page 14 - D11 Dainfern Precinct Living December 2021
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BUSINESS












































                                      Don’t be a



                                  (knee)
                                              JERK





                                                  BY TERESA RICHARDSON

             n a crisis, we can all slip into knee   Here are a couple of knee jerk   and irresponsible.
             jerk reactions. No sooner have   behaviours to avoid that could   4. Labels. In tough moments,
          Ithose words left our lips than we   make matters worse:             communicate with specifics.
           quickly find out that our knee jerk                                 Labels cause trouble and they’re
           reactions don’t protect us or make   1. Verbal punches. Punching    rarely true.
           us look good. We may have in fact   back will only drive people away.   5. Revenge. Especially if you
           made things a whole lot worse by   Ask questions and listen for the   have power, this taints the culture
           reacting too soon.                facts. If someone is being        with toxic fear that lasts for a very
                                             verbally abusive to you, don’t    long time.
           We’ve all witnessed an example of   punch back. Instead, state clearly   6. Avoidance. You may need to
           the consequences of a knee jerk   that you expect basic human       take a step back for a moment to
           reaction approach in the latest news   respect.                     gain your composure. But don’t
           around Omicron, right?            2. Extremism. If someone is       avoid trouble altogether as this
                                             criticising your behaviour,       will make you seem incapable.
           Knee jerk reactions have one      perhaps they could see you as     Learn to face your fears and your
           common, horrible effect — they    someone that’s too aggressive.    career will soar.
           destroy trust. Whether you are a   Ask for examples and grow from   7. Blaming others. This never
           leader or a team member, it’s critical   the feedback.              goes down well and blaming
           that others can trust that you will be   3. Defensiveness. This is    others as an immediate response
           mature, civil, respectful, and open to   the common one that makes you   to trouble is just not acceptable
           dialogue.                         look insecure, immature           and very damaging.


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