Page 17 - D11 Dainfern Precinct Living December 2021
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BUSINESS



           measured actions taking place to                                    navigate the areas that might be
           move my business forward. A ‘D’    Step 9: NAVIGATE                 slowing them down.
           leader would want to share a list   THROUGH THE TOUGH
           of daily accomplishments so that   STRETCHES                        What tough stretches are
           they can evaluate what actions are                                  you and your team facing?
           being taken, and they can then    Moving from working together in   In what ways are you able to
           issue suitable instructions.      the office to virtually has been a   navigate them through these
                                             challenge for many, as well as    challenges?
           It’s not about immediate results;   having to address the fears and
           it brings peace of mind seeing    unknowns that come up along the    Step 10: SHOW YOU CARE
           they are doing something tangible   way due to the current crisis. Like a
           every day that will provide long-  ship in a storm, as the leader, you
           term results. I can relax seeing a   have to navigate them through the   This is the most important of the
           whole list of things that are being   tough stretches.              ten steps.
           done, which doesn’t have to be
           super detailed, and I am confident   Also, for me, working with clients   Just show you care. Have a heart
           in knowing we’re accomplishing    to move them from in-person to    for helping others, have empathy,
           things each day.                  online training has been a difficult   be thoughtful in your words, and
                                             transition. Some of them are not   be transparent. Show that you're
           What accomplishments are you      very tech savvy, nor are they used   a human and vulnerable too.
           making together? Have you         to doing online training. In-person
           instructed your team in a way     training was all they knew. They   How can you show your team
           they understand?                  may need assistance to help them   you care today?

                                              * The DISC Personality System is recognised as ‘the universal language of behaviour’.
            Step 8: OBSERVE THEIR             The four personality traits are: Dominance, Influence, Steadiness, and Compliance.
            PROGRESS                          ** The TEAMS Profile is used to identify an individual's five key roles in team
                                              performance: Theorist, Executor, Analyser, Manager and/or Strategist.
                                              *** The Behavioral Attitudes Index (BAI) gauges the underlying passions and motivations
                                              of an individual within a specific environment.
           It’s important to observe the
           progress of your team. Since we’ve
           been working remotely and don’t
           see each other in the office like
           we did in the past, many teams
           now meet virtually, twice a day.
           This way, they can all collaborate
           and see each other. They can see
           how each team member is doing
           and know whether anyone needs
           any additional instructions for their
           projects.


           You can also see if somebody is
           struggling physically or emotionally,
           and know whether they need any
           help. You can all be on the same
           page, and observe each other's
           progress in a virtual manner. This
           will help your team to stay in touch,
           and you will be able to observe the
           team to see what's happening and
           know how to help them when they
           need it.                           Teresa M Richardson is a behavioural consultant and owner of
                                              TM Reworked.
           How are you observing your         For more information, email: teresa@tmreworked.com
           team’s progress?                   or visit: https://www.facebook.com/TMReworked



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