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BUSINESS
measured actions taking place to navigate the areas that might be
move my business forward. A ‘D’ Step 9: NAVIGATE slowing them down.
leader would want to share a list THROUGH THE TOUGH
of daily accomplishments so that STRETCHES What tough stretches are
they can evaluate what actions are you and your team facing?
being taken, and they can then Moving from working together in In what ways are you able to
issue suitable instructions. the office to virtually has been a navigate them through these
challenge for many, as well as challenges?
It’s not about immediate results; having to address the fears and
it brings peace of mind seeing unknowns that come up along the Step 10: SHOW YOU CARE
they are doing something tangible way due to the current crisis. Like a
every day that will provide long- ship in a storm, as the leader, you
term results. I can relax seeing a have to navigate them through the This is the most important of the
whole list of things that are being tough stretches. ten steps.
done, which doesn’t have to be
super detailed, and I am confident Also, for me, working with clients Just show you care. Have a heart
in knowing we’re accomplishing to move them from in-person to for helping others, have empathy,
things each day. online training has been a difficult be thoughtful in your words, and
transition. Some of them are not be transparent. Show that you're
What accomplishments are you very tech savvy, nor are they used a human and vulnerable too.
making together? Have you to doing online training. In-person
instructed your team in a way training was all they knew. They How can you show your team
they understand? may need assistance to help them you care today?
* The DISC Personality System is recognised as ‘the universal language of behaviour’.
Step 8: OBSERVE THEIR The four personality traits are: Dominance, Influence, Steadiness, and Compliance.
PROGRESS ** The TEAMS Profile is used to identify an individual's five key roles in team
performance: Theorist, Executor, Analyser, Manager and/or Strategist.
*** The Behavioral Attitudes Index (BAI) gauges the underlying passions and motivations
of an individual within a specific environment.
It’s important to observe the
progress of your team. Since we’ve
been working remotely and don’t
see each other in the office like
we did in the past, many teams
now meet virtually, twice a day.
This way, they can all collaborate
and see each other. They can see
how each team member is doing
and know whether anyone needs
any additional instructions for their
projects.
You can also see if somebody is
struggling physically or emotionally,
and know whether they need any
help. You can all be on the same
page, and observe each other's
progress in a virtual manner. This
will help your team to stay in touch,
and you will be able to observe the
team to see what's happening and
know how to help them when they
need it. Teresa M Richardson is a behavioural consultant and owner of
TM Reworked.
How are you observing your For more information, email: teresa@tmreworked.com
team’s progress? or visit: https://www.facebook.com/TMReworked
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