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BUSINESS FEATURE






















          SIX TACTICS FOR BUILDING


          A RESILIENT BUSINESS IN



          TOUGH ECONOMIC TIMES




          BY BERT WEENINK


          Making your business resilient to economic downswings is not a new thing for
          SME business owners in South Africa. However, determining what to do to survive,

          no matter what the economy is like, is key.



              he difference between a prepared   to deal with the effect of inflation on   and stronger purchasing and pricing
              response and a knee-jerk reaction   higher  commodity  pricing,  supply  capabilities.”
          Tby business owners is the fact that   constraints  and  higher  wage  costs.  The
          prepared business owners engage in   Harvard Business Review reported that   Money matters
          deliberate preparation, prior planning,   the USA producer price index (PPI) rose   Yes, money is what matters, and you need
          and intentional action.           by 10% in the first half of 2021. Therefore   the best strategies for dealing with it as
                                            I believe that as companies deal with   it could make or break your business.
          At ActionCOACH-Inspire, our quarterly   inflation, they should not only consider   I would like to highlight the following
          business planning workshops, also called   adjusting their prices, but also critically   six proven tactics that, according to the
          GrowthCLUB sessions, are the main reason   look at their spend and cutting costs as   Harvard Business Review, companies
          why business owners who work with an   part of managing their businesses in the   must deploy to achieve their financial
          ActionCOACH business coach are better   economic storm.              goals in these turbulent and high
          prepared. They are therefore more resilient                          inflationary times.
          in their thinking and action plans.  Management must manage
                                            Managing a business effectively requires
          Why, you may ask? I believe it has a lot   a well-constructed budget and strong   •   Create spending visibility – managers
          to do with spending enough time in the   accounting practices, on-time reporting   must have a high resolution view of
          planning process. Developing scenarios   and skilful use of time and resources. It is   where the money is flowing to. Where is
          or alternate plans of action and thinking   essential to hold your team accountable   the money spent and who is spending
          them through properly is key to survival   to deliver the budgeted numbers, follow   it? It is important to establish the right
          and opening your eyes to different   up, train and guide employees to reach   accountability levels throughout the
          possibilities. By fully understanding the   maximum  performance.  Intelligent  business.
          risks to their businesses as well as the   managers know how to systemise   •   Distinguish between strategic and
          available  alternatives,  business  owners   routine procedures while humanising the   non-strategic spending – as the
          will develop a strategic advantage over   exceptions.                  business owner you  must  be careful
          other players in the market.                                           not to make choices that will influence
                                            All companies must prepare for higher   the company’s long-term strategy
          So how do you protect the profit   inflation in this new post pandemic   negatively.  Prioritise  higher  ROI
          in your business against inflation?  environment,  including  the  uncertainty   investments and out-invest competitors.
          According to the Harvard Business   of the impact of the war in Ukraine. The   •   Understand the spend drivers –
          Review (HBR) studies of more than 5700   HBR  states  that  “companies  will  have   Develop  a  robust  understanding  of
          global companies, cutting expenses is a   to cut costs, build scalable business   the real drivers of cost in the current
          vital part of how companies must deal   growth  platforms  and  strategically  environment. Fully understand the price
          with inflation. Today they are scrambling   invest in programmes that deliver better   paid, volume bought and underlying


          20    Landscape SA • Issue 113 2022
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