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INDUSTRY, TECHNOLOGY, PRODUCTS AND INNOVATION



        Walkie talkie application in Microsoft Teams on


        Crosscall smartphones and tablets





             rosscall has integrated with the   enabling them to communicate with anyone, from anywhere across geographic locations.
             Walkie Talkie app in Microsoft   The side button on Crosscall devices can launch the Walkie Talkie in Teams in one
       CTeams to offer an all-in-one         easy click and turn into digital walkie-talkies, delivering a single device for frontline
        push-to-talk solution suitable for all   communication, replacing traditional radios.
        businesses. All of the Aix-en-Provence   Frontline workers can also collaborate with each other through messaging, file
        brand’s terminals are compatible with   sharing, calling, calendaring, shifts scheduling and tasks, all within Teams. Frontline
        the Walkie talkie app in Teams. The   workers in different warehouses will be able to send each other information on available
        Walkie Talkie app in Teams is available   stocks and share follow-up documents in real time. A site manager will be able to quickly
        for free to users of Teams with an active   report a security problem that has occurred while sending photos of the site in question.
        Microsoft 365 subscription.
           The Walkie Talkie app in Microsoft
        Teams is easy, intuitive to use, and
        enables instant communication for your
        frontline employees using the dedicated
        button integrated with Crosscall
        smartphones or tablets.
           Frontline workers can now use the
        dedicated push-to-talk button for Walkie
        Talkie in Teams on Crosscall’s rugged
        smartphones and tablets.
           With this collaboration, Crosscall
        and Microsoft aim to meet the current
        challenges of frontline workers by



        Zoho unifies marketing operations with new platform





            oho Corporation has announced    both to the business and customers. Through automation and business intelligence, the
            Zoho Marketing Plus, a unified   platform synchronises engagement data to help marketing teams better understand
        Zplatform that brings together       customers, make more informed decisions, and ultimately drive better results, growth
        marketing activities across campaign   and revenue.
        ideation, creation, execution,         “Consumers and digital marketing continue to evolve at warp-speed, and marketers
        management and measurement,          are struggling to keep up. It’s becoming increasingly difficult to properly manage
        providing stakeholders across the entire   multiple campaigns, channels, customer profiles, data and ROI,” said Andrew Bourne,
        marketing organisation with a single,   regional manager for Africa “The complexity of data and personalisation at-scale only
        shared view of critical information for   raises pressure on marketers and CMOs to deliver effective campaigns and revenue.
        improved collaboration and results.   By eliminating redundancies and confusion arising from multiple siloed solutions, Zoho
           The new marketing platform        Marketing Plus maximises productivity and teamwork, allowing marketers to stay nimble
        increases the effectiveness of digital   and collaborative amid evolving customer needs. When marketers aren’t bogged down
        marketing strategies by giving marketing   by operations, they can deliver creative campaigns that promote meaningful relationships
        leaders a deeper understanding of    between the brand and customers.”
        customer preferences and behaviours,   The unified platform empowers marketing teams to build continuous and consistent
        so they can deliver dynamic, high-value   experiences for end customers and deliver more personalised journeys.
        customer experiences that drive brand   The unified platform includes a vast array of integrated capabilities aimed at
        affinity and customer happiness.     helping digital marketers achieve greater results through simplified processes, tighter
           CMOs require their teams to leverage   collaboration, shared assets and consistent data.
        technology solutions that capture
        customer insights in ways that add value   For more information visit www.zoho.com/marketingplus/



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