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INDUSTRY, TECHNOLOGY, PRODUCTS AND INNOVATION
A new mobile-first era for mobile solution and will also benefit
from consulting and advisory services
employee-company engagement throughout the complete employee
communications journey. “The solution
can be company branded, it’s zero-rated
and is accessible across all mobile devices,
t a time when companies office-based colleagues. including 2G-enabled ones, to provide a
need to ensure that employee The benefits of employee rich experience for staff,” adds Mzimba.
Aengagement is inclusive of all engagement, when it is done right, Proving its importance on a global
staff at various locations, the platform cannot be argued. According to research, scale, Wyzetalk is currently used by
to leverage is one that is in each staff approaching employee engagement as a more than 30 blue chip clients across
member’s pocket: their mobile phone. business strategy reduces absenteeism five continents, engaging over 700 000
According to DataReportal, at the start by 41%, while increasing productivity by employees daily. “Aside from boosting
of 2022 South Africa’s population of 17% and profitability by 21%. engagement, our digital employee
60.4 million had 108.6 million mobile experience solution automates critical
connections, putting the mobile How mobile reimagines business processes, upskills employees
penetration rate at near 180%. engagement through digital learning, and improves
“Clearly, we are a mobile-first nation, A partner of Vodacom Business, Wyzetalk efficiencies and productivity for the
meaning mobile tech holds the key is a fully managed company-employee businesses we serve, including Anglo
to effective employee engagement,” experience platform accessible on all American, Woolworths, the Shoprite
says William Mzimba, chief officer mobile devices. Through the partnership, Group, Sasol and others spanning many
for Vodacom Business. This thinking businesses can rely on the continued business sectors,” says Gys Kappers, CEO
underpins the exciting new partnership maintenance and updating of the for Wyzetalk.
between Vodacom Business and
Wyzetalk, a homegrown brand that is
making waves both locally and abroad
for its innovative mobile employee
engagement app.
Why rethinking engagement is
paramount
The pandemic has made office time for
a full staff complement a thing of the
past. As a result, finding innovative ways
to reach out to all staff – to connect,
check in, collaborate and share vital
information – has become crucial for
businesses. When many are working
from home and in-person meetings are
not feasible, employees still need to feel
like their organisation is looking out for
them. They seek correct and relevant
information from their company and
want to feel like they are part of the
company culture, which can easily slip
away when it is not nurtured for staff
across scattered locations.
However, engagement must be
consistent and inclusive even outside
of the context of the pandemic’s
restrictions. For many companies, huge
sectors of the workforce are not desk-
bound and work on site, for example at
mines or manufacturing plants. For these
employees, email is not an accessible
platform for engagement as it is for their
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